Title VI Non-Discrimination Policies & Information
Title VI was enacted as part of the landmark Civil Rights Act of 1964. It prohibits discrimination based on race, color, and national origin in federal financial assistance programs and activities.
Notice of Compliance Under the Americans with Disabilities Act ("ADA")
Per the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of Key West will not discriminate against qualified individuals with disabilities based on disability in its services, programs, or activities.
- Employment: the City of Key West does not discriminate based on disability in its hiring or employment practices. It complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.
- Effective Communication: the City of Key West will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in City of Key West programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
- Modifications to Policies and Procedures: the City of Key West will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in City of Key West offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication or a modification of policies or procedures to participate in a program, service, or activity of the City of Key West, should contact the office of Todd Stoughton, Assistant City Manager and ADA Coordinator, at 305-809-3811 as soon as possible but no later than 48 hours before the scheduled event.
The ADA does not require the City of Key West to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden.
Complaints that a program, service, or activity of the City of Key West is not accessible to persons with disabilities are to be directed to Todd Stoughton for ADA Coordination.
The City of Key West will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.
City of Key West ADA Grievance Procedure Under the Americans with Disabilities Act
This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination based on disability in the provision of services, activities, programs, or benefits by the City of Key West. The City of Key West's Personnel Policy governs employment-related complaints of disability discrimination.
The complaint should be in writing and contain information about the alleged discrimination, such as the name, address, phone number of the complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be available for persons with disabilities upon request.
The complaint should be submitted by the grievant or their designee as soon as possible but no later than 60 calendar days after the alleged violation to:
Assistant City Manager Todd Stoughton
City of Key West ADA Coordinator
P.O. Box 1409
Key West, FL 33041
Desk Phone: 305-809-3811
Within 15 calendar days after receipt of the complaint, Todd Stoughton or their designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, Todd Stoughton or their designee will respond in writing and, where appropriate, in a format accessible to the complainant, such as large print, Braille, or audiotape. The response will explain the position of the City of Key West and offer options for substantive resolution of the complaint.
If upon receiving the response by Todd Stoughton or their designee does not satisfactorily resolve the issue, the complainant or their designee may appeal the decision within 15 calendar days after receipt of the response to the City Manager or their designee.
Within 15 calendar days after receiving the appeal, the City Manager or their designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the City Manager or their designee will respond in writing and, where appropriate, in a format accessible to the complainant, with a final resolution.
All written complaints received by Todd Stoughton or their designee appeal to the City Manager or their designee and responses from these two offices will be retained by the City of Key West for at least three years.