The City of Key West, Florida

The Southernmost City in the Continental United States

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Bikes on Buses

 
Bikes On Buses Program
KWDoT's "BOB", Bikes On Buses Program, allows customers to take a bicycle on the bus by securing it onto a bicycle rack, attached to the front of every city bus. Please read below for frequently asked questions regarding the BOB program and loading / unloading instructions.

Folding portable bicycles are allowed on the bus. These compact bikes can be folded and carried alongside a rider without taking up precious space on the sometimes busy shuttle.

 
FAQ's:
 
How does the BOB program benefit customers?
The BOB program makes travel via bus routes more widely accessible to customers and potential customers who do not live work close to a bus route. It also enables recreational travelers to take the bus to some of the most desirable bike riding locations in the city.

How does the BOB program benefit KWDoT?
By increasing ridership, farebox revenue and system usage.

How much does it cost a customer to bring their bike on the bus?
Nothing! It's free! Customers pay the regular fare but there is no additional charge for bringing a bike.

Does a customer need a permit or a pass to bring their bike on the bus?
No permit is required.

Is there an age requirement for using the bike rack?
No, as long as the riders can independently put the bike on the rack, they may use the system. Children and persons unable to lift their bikes must be accompanied by another rider capable of lifting the bikes.

Will using the bike rack cause the bus to be delayed?
No, the actual time to load and secure, or unload a bike is approximately 20 seconds.

Does a bus operator need to show a passenger how to use the rack?
No, the bus operator should not need to since the racks are very simple to operate and there are easy-to-understand instructions posted right on the track.

Are bus operators required to assist the customer?
Bus operators are required to observe the customer loading the bike and note that the customer has secured the bike properly. Bus operators will not be required physically assist the customer. On occasion, they may be asked to answer questions regarding the program and the racks.

How many bikes will a rack carry?
One or two bikes can be carried on the rack at any one time. Only 16-inch wheel bikes or larger, with a single seat and two wheels can be carried. Bikes with a permanent pannier or child carrier are too heavy and bulky for the racks. KWDoT bike racks will not accommodate mopeds, gas powered motor bikes of any kind, or tandem bicycles.

What about the new electric bikes, can they go in the bike racks?
No, only regular bikes can be transported.

Can a customer lock a bike on the rack?
No.

Can bikes be loaded from either side of the bike rack?
It is possible to load bikes from either side, but to be safe, bikes should only be loaded from the curb side. Passengers should never stand in or near oncoming traffic.

Is there an order to how bikes should be loaded?
Bikes should be loaded into the inside slot first, if vacant. But bikes can be loaded or removed from either slot at any time.

Who is responsible for returning the bike rack to the closed position when it is not in use?
The customer who removes the last bike from the rack is responsible for placing the rack into the closed position.

Will the bikes block the bus operator's view?
No, the handle bars of the bike are no higher than the bottom of the windshield.

If for any reason the bus operator suspects the bike isn't fitting into the rack properly, what should she/he do?
The bus operator should get off the bus and make sure the bike is secured properly before proceeding.

If there is an accident involving the bus and the bike rack, what action should the bus operator take?
The bus operator should contact Dispatch immediately. They should collect pertinent information about the bike and the bike owner including: name, address, phone number, make, color of the bike, and the serial number. This information must be included in the written report filed with Safety and Training.

If a bike is left on a bus, how can a customer claim it?
The customer should contact KWDoT's Lost and Found by calling 305-809-3910.

Loading and Unloading:
 
Simple Bike Loading Instructions
1. The passenger prepares their bike by removing any detachable or loose items. They inform the bus operator that they will be loading their bike.
2. The passenger then squeezes and pulls on the silver latch and pulls down the folded rack. Only one hand is needed for this operation while the other hand can hold onto the bike.
3. From curbside, they load their bike onto the rack, fitting the wheels into the designated slots. Each tire should be resting in the slot.
4. Finally, they raise the support arm over the front tire to secure the bike. The support arm should be resting on the tire itself.

To Unload
1. When departing the bus, the passenger should remind the bus operator that they are removing their bike, and leave through the front door.
2. When unloading their bike, the passenger should raise the support arm off of the tire. They should then move the support arm down and out of the way.
3. After lifting the bike out of the rack, the passenger needs to return the rack to the upright position if there isn't another bike in the rack.