The City of Key West, Florida

The Southernmost City in th Continental United States


Citizen Action Line

The City of Key West wants to do all it can to make your community exactly what you want it to be. That's why the City website has a Citizen Action Line. With one click of your mouse, you can ask a question, lodge a complaint or find out how to get something done.

At you can click on our online services menu and find the Citizen Action Line. You'll find a number of answers to frequently asked questions. You'll see links to make service requests. And best of all, you don't have to be an expert in city government to ask your own questions. If you don't know what department to go to, just type in your question. City staff will route your questions to the right person and see that it's answered. We track your request to make sure you get the help you need, and explain the action taken.

The City of Key West is your City, and the Citizen Action Line is another way we strive to serve you better.