Frequently Asked Questions

 Temporary Right-of-Way Applications may be submitted to the Parking Department for temporary occupation of the right of way such as Reserving Parking Spaces (Use of Right of Way), Maintenance of Traffic Plans, Sidewalk Closures, and Street/Lane Closures. Completed applications can be submitted electronically or brought to City Hall for processing.

Fines can be paid in person at City Hall during business hours, Monday through Friday, 8:30 AM – 4:30 PM.  The Parking Department accepts credit card and cash payments only.

If a fine is not paid within 24 hours of a vehicle being booted, the vehicle will be towed.  The vehicle owner will be responsible for both the towing expenses and the fine.

Sorry to hear that! We have a few options to work around a meter that isn't working.

You can download the City's parking app, Passport Parking, from the Google Play Store or Apple Store to make your payment.  Here's a helpful YouTube tutorial to guide you through the process!

There's no need to report the meter—our technicians automatically receive an error message from the broken pay station. However, it’s important to place a note on your dashboard that is clearly visible to the parking officer to document the issue.  Taking a photo of the note will provide additional proof in case you receive a parking citation.

All municipal lots have designated disabled parking spaces and on-street accessible spaces at various locations.

In Florida, any vehicle with a handicap placard or plate can park in any municipal metered (pay-to-park) space for up to 4 hours without paying.  This applies to all metered spaces, not just designated handicap spots.

Private parking lots may have different policies regarding handicap parking fees. Be sure to check the posted signs for any charges or restrictions, as the City is not involved with private parking lots.

Zones are displayed on the side of the Parking Pay stations.  On-street parking in the Commercial Area of Downtown is all 33050.

Zones are displayed on the side of the Parking Pay stations.  On-street parking in the Commercial Area of Downtown is all 33050.

You may purchase monthly parking – up to 10 months - at the pay stations located within the Old Town Garage (aka Park ‘n’ Ride) with a credit card.  If you need to pay by check or cash, contact the Key West Transit office at 5701 College Road, Key West, FL  33040  Tel. (305) 809-3910.