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Utilities Department
The General Services (Utilities) Department includes the following Divisions: Waste Water, Storm Water and Solid Waste, including the management of the City’s Solid Waste and Hauling Contracts with Waste Management, Inc. The Department also includes the Richard A. Heyman Environmental Pollution Control Facility (Waste Water Treatment Plant) which is operated by OMI, the City of Key West Solid Waste Transfer Station on Rockland Key which is operated by Waste Management, Inc, and the Stock Island Landfill which has been closed since 1992.
Rate Studies
The Utilities Manager is responsible for annual rate studies for sewer, storm water, and solid waste. The rate studies and budgets are traditionally presented to the City Commission in July. The Utilities Department is located at 1300 White Street, Key West, FL 33040. The Solid Waste Transfer Station is located at MM 9 on Rockland Key and can be found at 161 Toppino Industrial Drive, Highway (US-1) Rockland Key.
Awards
Key West’s waste water and storm water system has garnered numerous top awards from the Florida Water Environment Association including First Place in the Advanced Secondary Treatment category and the 2012 Operational Performance Excellence Award.
MasterPlan
The City of Key West has a Solid Waste Master Plan for the City. The goal with this plan is to create a map to guide the City towards increasing our recycling rate, maximizing our waste diversion, and creating a pathway towards a zero-waste community.
Utility Department
- 2016 Certification of Completion Long Term Care Report (PDF)
- Construction Stormwater Pollution Prevention Plan Template (PDF)
- Disability Discount Application (PDF)
- Final Public Notice Wastewater Treatment Plants (PDF)
- Florida Department of Environmental Protection Construction Activity (PDF)
- Florida Department of Environmental Protection Documents for Gerald Adams Environmental Testing (PDF)
- Florida Department of Environmental Protection HPDES Generic Permit (PDF)
- IFAS Extension Best Management Practices for Lawn (PDF)
- IFAS Extensions Landscaping (PDF)
- Section 10-8 Key West, FL Code of Ordinances (PDF)
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Kelly Crowe
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Utilities Department
Physical Address
1300 White Street
Key West, FL 33040
Mailing Address
P.O. Box 1409
Key West, FL 33041
Phone: 305-809-3906Fax: 305-809-3978
Staff Directory Hours of Operation:
Monday-Friday
8:00 AM - 5:00 PM
If you have a question about your sewer, solid waste, or storm water billing, please get in touch with us at 305-809-3721, or you are also welcome to stop by our office at:
1300 White Street
Key West, FL 33040
Hours
Monday through Friday
8 AM to 5:00 PM
Water
The Florida Keys Aqueduct Authority (FKAA) is an organization independent of the City Government that provides potable water for all Florida Keys. Please get in touch with FKAA at 305-296-2454.
Electricity
Keys Energy Services is the public power entity that provides electricity for the City of Key West. Please get in touch with Keys Energy at 305-295-1000.
Garbage
Waste Management, Inc. provides waste management services, including collection, transfer, recycling, resource recovery, and disposal services, and operates waste-to-energy facilities. The Company serves municipal, commercial, industrial, and residential customers throughout North America. Please get in touch with Waste Management at 305-296-8297