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Bikes on Buses (BOB)

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1. How does the BOB program benefit customers?

The program makes travel via bus routes more widely accessible to customers and potential customers who do not live work close to a bus route. It also enables recreational travelers to take the bus to some of the most desirable bike riding locations in the city.

2. How much does it cost a customer to bring their bike on the bus?

Nothing! It’s free! Customers pay the regular fare but there is no additional charge for bringing a bike.

3. Is there an age requirement for using the bike rack?

No, as long as the riders can independently put the bike on the rack, they may use the system. Children and persons unable to lift their bikes must be accompanied by another rider capable of lifting the bikes.

4. Are bus operators required to assist the customer?

Bus operators are required to observe the customer loading the bike and note that the customer has secured the bike properly. Bus operators will not be required to physically assist the customer. On occasion, they may be asked to answer questions regarding the program and the racks.

5. How many bikes will a rack carry?

Two or three bikes can be carried on the rack at any one time. Only 16-inch wheel bikes or larger, with a single seat and two wheels can be carried. Bikes with a permanent pannier or child carrier are too heavy and bulky for the racks. Key West Department of Transportation (KWDoT) bike racks will not accommodate electric bikes, mopeds, gas powered motor bikes of any kind, or tandem bicycles.

6. Can a customer lock a bike on the rack?

No. A customer cannot lock a bike on the rack.

7. Can bikes be loaded from either side of the bike rack?

It is possible to load bikes from either side, but to be safe, bikes should only be loaded from the curbside. Passengers should never stand in or near oncoming traffic.

8. Is there an order to how bikes should be loaded?

Bikes are to be loaded into the inside slot first, if vacant. 

9. If for any reason the bus operator suspects the bike isn't fitting into the rack properly, what should she/he do?

The bus operator should get off the bus and make sure the bike is secured properly before proceeding.

10. If there is an accident involving the bus and the bike rack, what action should the bus operator take?

The bus operator should contact Dispatch immediately. They should collect pertinent information about the bike and the bike owner including: 

• Address
• Color of the Bike
• Make
• Name
• Phone Number
• The Serial Number

This information must be included in the written report filed with Safety and Training.

11. If a bike is left on a bus, how can a customer claim it?

The customer should contact the Key West Department of Transportation’s (KWDoT) Lost and Found by calling 305-809-3910.

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Building Department

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1. Why do I need a Building Permit?

It is the law, and building permits can protect you.  With a building permit, you get the advice of reviewers and inspectors who are tasked with reviewing for approval each phase of your project, checking to see that the work is done in accordance with the Building Code, zoning, and the approved plans.  A building permit is required to show compliance with sanitary and life safety, assist in obtaining insurance coverage, and welfare concerns, including protection from unlicensed contracting.

Working without a permit results in potential fines and cause problems when you sell your home.  More importantly, you lose the assurance that the work you're paying for is built to code, a minimum standard for safety.

2. What types of work need a Building Permit?

Provided are a few examples of the types of Building Permits requested.

Residential:

• Accessory structures such as sheds, and gazebos
• Awnings and canopy
• Carports
• Decks (wood or concrete)
• Fences and walls
• Minor repairs, remodeling, and alterations
• One and two-story additions
• Patios
• Pools and spas
• Rehabilitation of existing structures
• Screened porch, patios, and enclosures
• Single Family Residence and Duplex

Commercial:

• Awnings and canopies
• Change of owner or contractor
• Fences
• Interior and exterior signs
• Landscaping
• Minor repairs, remodeling, and alterations
• Paving and drainage

3. What work is unlawful without a Permit?

• Alteration of any building structure, any part thereof, equipment, device, or facility therein or thereon.
• To change the occupancy or use of a building from one use group to another requires greater strength means of egress, fire, and sanitary provisions.
• To change to an unauthorized or prohibited use.
• To install or alter any equipment for which provision is made or the installation of which is regulated by this code; Without first having filed an application and obtained a permit thereof from the Chief Building Official, validated by payment thereof.

4. How do I get a Building Permit?

Building permits are issued in the name of the person performing the work. Only licensed contractors or owner/builder may obtain a permit. Owner/builder permits are limited to the construction of one single-family residence or duplex.

5. What are the requirements for owner builders?

Owner-builder applicants making application for a building permit should be advised of the following provisions and requirements that apply to owner-builders:

• Proof of Ownership Prior to a building permit being issued to you, your must submit proof of ownership of the land concerned in the application in a form of a recorded deed, showing you own the property, or a copy of mortgage or warranty deed of the land, showing you are obligated to purchase the property or a statement to contain legal description of property and indicate property is in your name.
• Legal description and name on document of proof must correspond to the name and legal description on the application. Disclosure Statement State law requires construction to be done by a licensed contractor. Your have applied for a permit under and exemption to that law. The exemption allows you, as the owner of your property, to act as your own contractor even though you do not have a license.
• You must supervise the construction yourself.
• Your may build or improve a one-family or two-family residence or a farm outbuilding. You may also build or improve a commercial building at cost of $25,000 or less. The building must be done for your own use or occupancy. It may not be built for sale or lease.
• If you sell or lease more than one building you have built yourself within one year after the construction is complete, the law will presume that you built it for sale or lease, which is a violation of this exemption.
• You may not hire an unlicensed person as your contractor.
• Your construction must be done according to building codes and zoning regulations.
• It is your responsibility to make sure that people employed by you have licenses required by state law and by county or municipal licensing ordinances.
• Insurance: You should be advised that your day labor employees cause any damage to persons or property, or if any of your day labor employees are injured on the job, you are liable. Your regular home insurance policy ordinarily does not cover this type of liability. Withholding Taxes, Etc.: You should be advised to investigate your responsibility for withholding Social Security, Federal and State Unemployment Insurance Taxes and Federal Income Taxes from the wages of employees working for you on the proposed construction, and for making returns thereof to the proper agencies.
• Restrictions for Owner-Builders: An owner-builder, subject to the foregoing provisions and requirements, is limited to constructing one single family or duplex residence each year for his/her own or erecting a one story building of not more than 500 square feet for commercial or industrial use, or adding a first floor addition of not more than 500 square feet to a commercial or industrial building; or maintenance or repairs and non-structural alterations, not to exceed $5,000 on any building which he/she owners or leases. Notice: Separate permits required for Electrical, Plumbing, Roofing, and Mechanical work.

6. What is a Demolition Permit?

There are three types of demolitions permit namely:

1. Full Demolition Permit: All full demolition permits are pulled by persons who are general contractors (State or County) Specialty license in demolition or engineering.
2. Partial Demolition Permit: All requirements for full demolition permit applies except it is not necessary to notify the Utility companies. The contractor shall get his electrical and plumbing contractors to pull proper permits for disconnections. When the disconnection has already been done, the contractor shall state in writing that he is responsible for all disconnections. Where the demolition involves removal of any structural members, a shoring plan must be submitted. The shoring plan has to demonstrate how the remaining portion of the building will be supported. The plans have to be signed and sealed by a professional engineer registered in the State of Florida.
3. Exploratory Demolition Permit: This permit can only be issued to the contractor with the approval of the Building Official. It is issued for exploratory inspection to help the Contractor, Architect and/or Engineer determine the extent of the deterioration of the building.

7. How do I get an Electrical Permit?

Electrical permits are issued in the name of the person performing the work. Only licensed contractors or owner/builder may obtain a permit. Owner/builder permits are limited to the construction of one single-family residence or duplex of which the owner resides.

8. Why do I need a Mechanical Permit?

Not only is it the law, but mechanical permits can also protect you. With a mechanical permit you get the advice of reviewers and inspectors who will approve each phase of your project, checking to see that the work is done in accordance with the Standard Mechanical Code, zoning laws and the approved plans. Additionally, a mechanical permit is required to show compliance with sanitary, safety and welfare concerns including required setbacks from property lines and adjacent structures.

Working without a permit, when one is required, can result in fines and can cause problems when you sell your home and probably more importantly, you lose the assurance that the work you’re paying for is built to code, a minimum standard for safety.

9. How do I get a Mechanical Permit?

Mechanical permits are issued in the name of the person performing the work. Only licensed contractors or owner/builder may obtain a permit. Owner/builder permits are limited to the construction of one single-family residence or duplex.

10. Why do I need a Plumbing Permit ?

Not only is it the law, but plumbing permits can also protect you. With a plumbing permit you get the advice of reviewers and inspectors who will approve each phase of your project, checking to see that the work is done in accordance with the Standard Plumbing Code, zoning laws and the approved plans. Additionally, a plumbing permit is required to show compliance with sanitary, safety and welfare concerns including required setbacks from property lines and adjacent structures.

Working without a permit, when one is required, can result in fines and can cause problems when you sell your home and probably more importantly, you lose the assurance that the work you’re paying for is built to code, a minimum standard for safety.

11. How do I get a Plumbing Permit?

Plumbing permits are issued in the name of the person performing the work. Only licensed contractors or owner/builder may obtain a permit. Owner/builder permits are limited to the construction of one single-family residence or duplex.

12. What is an inspection?

Once a permit has been issued and work has begun, inspections are performed by the City’s inspectors at intervals designated by the Building Code. Simply stated, an inspection is required prior to concealing any part of the construction. The building permit that is issued will indicate the types of work that requires inspections and when to call for one. This permit must be displayed on the job site. The contractor should call the Building Department when the stage of work indicated on the building permit has been completed.

Failure to Comply

Failure to comply with the inspection requirements could result in a request to dismantle any work done beyond the inspection stage. In order to prevent delays in performing inspections, we ask your assurance that properly installed and visible address appear on buildings.

13. When is a Certificate of Occupancy (C.O.) required?

A Certificate of Occupancy (C.O.) is required for all new construction, additions or when a change of use is desired.

14. When is a Certificate of Occupancy (C.O.) issued?

A Certificate of Occupancy (C.O.) can be issued by the Building Department after all applicable final inspections are approved; all required documents filed with the Building Department and all applicable fees are paid. Other required fees are Solid Waste accounts and establishment of Sewer accounts. These accounts are established with the Revenue Department of The City of Key West.

For further information on required documents, please call the Building Department at 305-809-3956.

15. When is a Temporary Certificate of Occupancy issued?

The Chief Building Official is authorized to issue a Temporary Certificate of Occupancy before the completion of the work covered by the permit, provided that such portion shall be occupied safely.  To obtain a Temporary Certificate of Occupancy, the applicant must submit a request to the Chief Building Official.  

16. When is a Certificate of Completion issued?

The permit holder requests a Certificate of Completion after final inspection for structures without occupancy.  

A Certificate of Completion is offered on the following permit types:

• Shell buildings
• Construction trailers
• Additions
• Demolitions
• Detached garages
• Exterior doors
• Fences
• Pools
• Sheds
• Screen rooms
• Vinyl siding
• Window replacements

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Building Height Exception

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1. Will the exemption allow me to build a taller building?

No. The building height exemption was added to the existing ordinance, but didn’t change other provisions already in the ordinance. Thus, the building size limitations - which governs how tall the physical size of a building may be - remain the same.

2. How high can I elevate my building?

Existing Buildings

This is simpler to understand with an existing building that’s going to be elevated. It’s the distance from the ground to the Base Flood Elevation (BFE) level, plus up to a maximum of four additional feet. The BFE level differs by location; in some instances, buildings on a single lot may have different BFE levels if a flood zone line runs through the lot. Review How to Read Flood Maps for more information.

Flood Levels

Determining how high above ground the minimum flood level (BFE) is for any site can’t be determined until it’s known how high above sea level the land is at. The level of the grade is usually determined by obtaining an Elevation Certificate for the location or building from a land surveyor.

Examples

These examples include mathematical expressions. In the following examples the addition symbol (+) will be used and the equals symbol (=).

• Example 1: If an Elevation Certificate shows a building is located within an "AE-6 Inch flood zone, and the land is four-feet above sea level, then the BFE is two-feet above the ground (4 feet + 2 feet = 6 feet).
• Example 2: If an Elevation Certificate shows a building is located within an "AE-8 Inch flood zone, and the land is three-feet above sea level, then the BFE is five-feet above the ground (3 feet + 5 feet = 8 feet).

New Construction

There are now minimum elevation standards for new buildings. The Building Height Exception doesn’t being to be calculated until those minimums are exceeded. Given that the maximum exception is Base Flood Elevation (BFE) plus four-feet, a maximum three-feet of height exception is possible.

Examples

These examples include mathematical expressions. In the following examples the addition symbol (+) will be used and the equals symbol (=).

• Example 1: Where the minimum standard is BFE +1 foot, a building constructed to this height wouldn’t be eligible for any height exception.
• Example 2: Where the minimum standard is BFE +1 foot, a building constructed to BFE +2’, it would be eligible for a height exception of one-foot.
• Example 3: Where the minimum standard is BFE +1 foot, a building constructed to BFE +4’, it would be eligible for a height exception of three-feet.

3. Why the extra four-feet above Base Flood Elevation (BFE)?

The BFEs are minimum expected flood levels. Deeper flood levels are possible. Additionally, there are substantial flood insurance discounts for every additional foot above BFE (known as freeboard) is up to a maximum four feet.

Note: The current building code requires new and Substantially Improved buildings be elevated to BFE plus one-foot. This height is referred to as the Design Flood Elevation (DFE). By default, these buildings end up having a minimum one-foot of freeboard.

4. Can I raise my building so the first floor is higher than four feet above the flood level.

No. The exception only approved a maximum first floor height of 4 feet above the flood level. No City official, board or commission has the authority to allow this to be exceeded. Only another public referendum could change this limitation.

5. The referendum said buildings could be as tall as 40-feet, so why can't I build a 40-foot building?

The referendum was designed to assist with the elevation of buildings above flood levels, not to allow the construction of larger buildings. The regulated size of buildings hasn’t changed, only how high those same sized building may be elevated. The 40-foot cap is to ensure that no matter what else may be calculated towards elevation, anything above 40-feet isn’t permitted.

Example

For example: Suppose it’s calculated that the maximum a building might be elevated at the bottom to the Base Flood Elevation (BFE) plus four-feet - would be ten-feet above the ground. However, if adding 10-feet to the bottom of the building would cause the top of the building to be at 42-feet, then the building may only be elevated eight-feet, to the 40-foot limit.

6. Where is the building measured from?

Three different places, depending upon what measurement is needed.

1. Building Envelope (physical size of the building): From the bottom of the building (usually bottom of the floor joists) to the highest part of the building. Note: If the area under a building - including freeboard area - is enclosed more than 299 square feet, this becomes the lowest floor and contributes to building size.
2. Flood Elevations: If built incorrectly, a concrete slab in a V-zone could be ruled the lowest horizontal supporting crossmember and the entire building would then be considered below flood; regardless of how high the first floor was built. Ask before you build. Types of flood zones:
   1. Type "A" Flood Zones: From sea level (NGVD) to the top of the first finished floor.
   2. Type "V" Flood Zones: From sea level (NGVD) to the bottom of the lowest horizontal supporting cross-member.
3. Building Height: From the crown-of-the-road (at the highest point of the closest street adjacent to the building) to the uppermost part of the building

7. Why is the building height exception so confusing?

It’s easy to be confused, because at first blush we’re trying to reconcile three different measurements that aren’t directly related to each other:

• Height of the first finished floor relative to Base Flood Elevation
• Physical size of the building
• Total height of the building relative to the crown-of-the road

Sea Level

The only way to reconcile these different measurements is to measure all the relevant heights to one common basis, sea level (NGVD). The following diagram, shows the basic measurements necessary to evaluate utilizing the Building Height Exception. These measurements are all relative to sea level.

Diagram Information

This information goes with the diagram of the house:

1. Height of the first finished floor relative to Base Flood Elevation: 12 feet
2. Physical size of the building: 34.23 feet minus 11 feet equals 23.23 feet
3. Total height of the building relative to the crown-of-the road: 30.041 feet

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Bulk Waste

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1. What arrangement must I take when I want to discard unwanted bulk waste?

Contact Waste Management (WM) at 305 296-8297 to arrange for a pickup of the unwanted Bulk waste items.  Place items for disposal on the right-of-way in front of your residence after you have called, and WM will analyze the size and type of material for discarding.  Please be aware that WM will not accept bulk waste if it obstructs the street or a sidewalk, is placed against a fence, between parked vehicles on the street and a wall/fence or building, or under overhead powerlines even after you have called.   They will pick up items for free if the bulk waste is less than two (2) cubic yards.  If items are over two cubic yards, WM will provide an estimate for the service and collect prepayment.  Once scheduled, WM has four business days to remove the bulk waste.   Another option would be to self-haul the material to the City of Key West Transfer Station located at Mile Marker (MM) 9.  

WM uses a grapple truck that requires clearance to pick up the items.  To repeat, Waste Management will not accept bulk waste if it obstructs the street or a sidewalk, is placed against a fence, between parked vehicles on the street and a wall/fence or building, or under overhead powerlines.

Click here to learn more about the City's code on bulk waste pickup.

2. Is a cost associated with bulk waste collection?

Yes, a fee is assessed when the volume exceeds two cubic yards.

3. What types of items are acceptable items for a bulky waste pickup collection?

Acceptable items for bulk waste pickup may include furniture, mattresses, appliances, and grills. 

4. What types of items are excluded from bulk waste pickup collection?

Non-acceptable items range from automobile parts, batteries, liquids, poisons, explosives, contractor remodeling, demolition debris, televisions, cable boxes, computers, and vehicle tires.

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Code Compliance

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1. I have a Code Lien on my property. Who do I contact to resolve?

Call the Legal Analyst at (305) 809-3736.

2. What should I do if I have an complaint to report after City Hall is closed?

The office in City Hall is closed on weekends. However, if you would like to report a complaint or possible code violation when the office is closed, you may call (305) 809-3740.  If you need to contact a Code Inspector, you can call the Key West Police Department’s non-emergency number, (305)-809-1000, and request a Code Inspector to return your call.

3. May I store my boat, trailer or RV on the City street?

No.  Boats, Trailers or a Recreational Vehicle (RV) must be parked and/or stored on your property without extending into a public right-of-way or an adjoining property.

4. What are the permitted days and hours for construction work?

Commercial construction, demolition, drilling, or reasonably similar activities are limited to Monday through Friday from 8:00 am to 7:00 pm, and on Saturday from 9:00 am to 5:00 pm. No exceptions contained in this subsection shall apply on Thanksgiving Day, Christmas Day and New Year’s Day.

Domestic power tools sound levels are only allowed between Monday through Friday from 8:00 am to 7:00 pm, and on Saturday and Sunday from 9:00 am to 5:00 pm from any of the following hand-powered or mechanically powered tools:

• Drill
• Grinder
• Lawn/garden tool
• Sander
• Saw

5. What can I do if my landlord is not maintaining the interior of my dwelling?

The City of Key West does not have any laws pertaining to tenant-landlord agreements. 

6. Who do I call when I have not received a call back from the Code Inspector?

Call Code Compliance at (305) 809-3740 and ask to speak to the Director.

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Community Emergency Response Team (CERT)

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1. What is CERT?

CERT is short for Community Emergency Response Team.

2. What does the CERT do?

• CERT is a group of people that is organized and receives special training for the purpose of enhancing their ability to recognize, respond to, and recover from a major emergency disaster situation
• CERT is organized under the leadership of the Key West Fire Department, Division of Emergency Management
• CERT members are trained by the Fire Department in areas that will help the citizens take care of themselves and others, should the need arise, during a major emergency or disaster.
• As an organized team, CERT provides a valuable support function to the professional emergency responder whose arrival might be delayed for hours or even days due to the nature and/or scope of the event.
• When a major emergency overwhelms normally available resources someone with "basic skills training" should be able to immediately assist those in distress.  

3. Why have a CERT in our community?

Keys residents are known for their eagerness and willingness to respond to tragic events and disasters. Many want to help, offer their services, and be a part of the solution. Yet in the middle of such an event there may be confusion as to where or how they can assist.

A CERT provides a well-organized structure, with effective communications, to help identify the scope of the incident, understand the plan and the logistical requirements, and deploy the team safely and efficiently.

The team does the following:

• Identify ways to create neighborhood teams to help in an emergency
• Find ways to incorporate citizen involvement in emergency response
• Explore ways to get information to residents about the safety of their families in an emergency
• Establish a business emergency response committee to plan coordinated assistance from business to the community

4. How does CERT benefit the community?

People who go through CERT training have a better understanding of the potential threats to their home, workplace and community. They can take the right steps to lessen the effects of these hazards on themselves, their homes, their neighbors, or their workplace.

5. What part do the CERT team members play?

Properly trained, they would:

• Administer first aid and/or triage techniques
• Allow better allocation of emergency resources by being more capable of "sizing-up" a situation and properly advising emergency responders
• Assist others with the emotional distress associated with major emergencies and disaster conditions
• Assume a leadership role with those who are not trained to deal with the event
• Be better prepared to deal with events that might otherwise seem overwhelming
• Identify, organize, and utilize available resources
• Perform needs assessment, document and communicate to local authorities
• Recognize the potential hazards associated with a particular type of event and take appropriate action
• Take steps to get to safety and / or help others to do so in a more organized fashion

6. Where do we find team members?

• Anywhere people live, work or interact
• Apartment complexes and office buildings
• Businesses/civic groups
• Citizen’s police academies
• Graduates of the city ambassador program
• The hotel motel Industry
• Neighborhoods / homeowners’ associations
• Schools/churches/hospitals

7. How will members of the team be trained?

To become a member of the CERT a volunteer must complete required training, such as:

• Basic fire suppression
• CERT strategies, tactics, and documentation
• Emergency shelter management
• Hazard vulnerability analysis
• Incident command / management and team organization
• Medical treatment strategies for life-threatening conditions
• Post-disaster emotional environment
• Principles of triage, patient assessment and stabilization
• Search and rescue priorities, resources, techniques, and limitations
• Special needs registration
• Disaster preparedness

8. Is it practical to train people just for disasters?

Disaster is typically considered an event that causes injury, loss of life, and widespread damage. Citizens trained in the manner proposed should also be able to deal more effectively with daily emergencies. They can then advise responders of the pre-emptive steps that have been taken. This might include:

• Ability to effectively prepare before a disaster
• Ability to implement and perform basic shock treatment techniques
• Ability to recognize and identify basic danger signs in an area or in a situation
• Knowing what to do if a home is damaged

In addition, members can also assist with non-emergency projects that improve the safety of the community. CERTs have been used to assist in fire safety awareness, distribute disaster education material, and provide services at specials events, such as parades, sporting events and festivals

9. Do they really work as a team?

The "team," in its most general sense, would refer to the group of citizens that seek training and share a common interest in becoming more aware of the problems and solutions that may affect them, their families, and their neighborhood. The graduate of this course is encouraged to go back to their community and garner the interest necessary to form "neighborhood teams" that can prepare for and respond to each other’s needs in the event of an impending or actual emergency situation.

10. How are teams formed?

The graduate of the CERT Program is made aware of the problems that they could face during a major emergency. They share this information with friends in their neighborhood. As these friends learn of the availability of information that could enhance their family’s safety, interests in certain areas of personal preference or potential expertise emerge. People will seek new knowledge in areas that they find of interest or that they are capable of performing.

Some people are good at "hands-on" tasks; others feel comfortable with leadership, support or documentation duties. Keys residents enjoy a challenge, especially a challenge that makes them feel philanthropic, or gives them a feeling of the "right to belong" to the community where they live. As the interest in this "new challenge" grows, so do the number of people that want to belong to this "New Team" that is emerging in our community.

11. How do I sign-up for training or get more information?

Email Alan Averette or call the Key West Fire Department at 305-809-3933.

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Elevation Certificates

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1. Does the City have an Elevation Certificate for my building?

Maybe.  The City only has Elevation Certificates (EC) on-file when they are required for certain regulatory purposes.  All flood certificates on-file with the City are published to an online map.

Elevation Certificates are produced almost daily, but few are submitted to the City. If the City has a flood certificate, there will be a clickable icon over the property to download the document.

If there’s no icon over a property, then the City doesn’t have any flood certificates for that property.

2. How do I obtain an Elevation Certificate?

Land surveyors licensed by the State of Florida are the only professionals in this state eligi8ble to complete an Elevation Certificate (EC). Note: While the blank form and accompanying instructions indicate other professionals may complete ECs, that’s not accurate within Florida.

Tip: In the Florida Keys, it’s preferable to hire local land surveyors.  Mainland surveyors are reluctant to make the long trip back down to Key West to capture a measurement missed during the initial survey. An inaccurate EC can significantly delay permitting.

The City maintains a list of local Land Surveyors.

3. Do Elevation Certificates expire?

No.  However, if conditions at the building have changed or if a certificate is very old, some lending institutions may require you obtain a newer version. 

While there’s an expiration date on the certificate, that’s an expiration date for the blank version of the form, not the completed certificate.  

Note: Often, a new version of this form isn’t available before the old version expires, so the older version is extended. So don’t be concerned, if the date your certificate was completed was after the form’s expiration date.

4. There are multiple buildings on my lot, do I need an Elevation Certificate for each building?

If you already have elevation certificates for each building (only one building may appear on any Elevation Certificate) and they all qualify for a Letter of Map Amendment (LOMA), then you can submit separate  LOMA applications for each building. 

If you don’t have Elevation Certificates for each building and the entire lot qualifies for a LOMA, then you may apply for a LOMA that reclassifies the entire lot as being in a different flood zone, which would include all structures on that parcel. The key to filing such an application, is that instead of the Lowest Adjacent Grade next to a building needing to be higher than the flood level, the lowest point on the entire lot must be higher. You’ll need a land surveyor to complete a special Federal Emergency Management Agency (FEMA) Elevation Form. 

Note: An Elevation Form differs from an Elevation Certificate, and not all surveyors may be familiar with the latter.

5. My Elevation Certificate lists a different owner, do I need to get that changed?

No problem. The Elevation Certificate is still good, regardless of any changes to ownership.  An Elevation Certificate is more about the building and ground measurements; so long as those things remain unchanged the certificate remains valid. 

6. When new flood maps become effective, will I need to get a new certificate?

Your old Elevation Certificate will still be valid. Insurance Agents and local government officials will be able to convert the measurements on your certificate to relevant elevations on the new flood maps. 

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Emergency Management - About US

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1. What is Emergency Management?

Emergency Management is responsible for planning to help all City residents, businesses, services, and government offices best prepare for a disaster.  They also respond to disasters by staffing the Emergency Operations Center (EOC) when a hurricane or other disaster threatens.

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Emergency Management - Tropical Storms & Hurricanes

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1. What is the difference between a WATCH and WARNING?

• WATCH: Conditions are possible in the specified area, usually within 48 hours.
• WARNING: Conditions are expected in the specified area within 36 hours.

2. Evacuations?

No current mandatory evacuations have been ordered in the City of Key West or Monroe County for residents or visitors.  Visitors can find more information at www.fla-keys.com. 

3. Where are Re-Entry Stickers for Key West Residents to Pick Up?

Key West residents may pick up re-entry stickers at Fire Station No. 1 and the Police Department, located at 1600 North Roosevelt Boulevard in Key West.  Re-entry stickers are available at City Hall Monday - Friday, from 8 AM to 5 PM,  located at 1300 White Street in Key West, Florida.  Citizens must prove they are Key West residents to receive a re-entry sticker.

4. Will power/water be turned off?

Power and water will not be purposefully turned off before a storm.

5. Is there trash pick-up?

Right now, there are no changes to the garbage schedules.  If there is a change, garbage, yard waste, and recyclables collection will resume after the storm has passed and it is safe.

Solid waste pickups will be discussed and likely based on wind speeds.  If wind speeds are predicted at more than 35 mph, it makes it unsafe for the collection vehicles to be on the road. 

More information on the City's solid waste provider can be found here.

6. When do bridges close?

Bridges do not close before a storm.

Conditions can make it unsafe for emergency vehicles and high-profile vehicles to cross bridges due to high winds.  Once winds reach 35 mph, high-profile vehicles should not operate until safe conditions resume.

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Engineering-Rights-of-Way and Sidewalks

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1. Which Government entity is responsible for the Rights-of-Way in Key West?

Three government entities have responsibility to maintain the street portion of the Rights-of-Way located in the City of Key West.

Monroe County maintains:

• 1st Street

• The 400 block of Whitehead Street

• Bertha Street

• Eaton Street

• Flagler Avenue

• Palm Avenue

The Florida Department of Transportation (FDOT) maintains:

• The 500 - 900 blocks of Whitehead Street

• North Roosevelt Boulevard

• South Roosevelt Boulevard

• Truman Avenue

The City of Key West maintains all other Rights-of-Way not recognized for maintenance by the County or FDOT.

2. What is a Rights-Of-Way permit?

The original modern developers of the City of Key West designated certain routes in the City as public "Rights-of-Way" to allow commerce to exist. Businesses and residents need to have avenues to transport goods and move around the island. The City was granted designated Right-of-Ways, which are required to be maintained for the purpose of allowing people the right of passage.

The City must maintain the streets in a manner that is conducive to the passage of people and goods. The City has the responsibility to ensure that use of the Right-of-Way maintains proper public access and the infrastructure is properly designed and installed.

Permits

"Right-of-Way" permits are required for all construction and landscape work and for any use of the Right-of-Way, such as

• Signs
• Trash receptacles and dumpsters
• Construction laydown areas
• Bike racks

Permits are required for filling low spots with rock, asphalting on the edge of pavement, sidewalks, and brick driveways.

"Maintenance of Traffic" permits are required when any use of the Right-of-Way will cause a temporary blockage of the street, sidewalk or parking lanes. These requirements include cones, barricades, flaggers, and other means to ensure vehicles and pedestrian traffic are routed safely.

3. Who is working on our Rights-of-Way?

Local utilities and their contractors may be working on the road or Rights-of-Way in Key West. 

• AT&T

• City of Key West Landscaping crews

• City Sewer

• City Storm Water

• Comcast Cable

• Florida Keys Aqueduct Authority

• Keys Energy Services

• Petroleum pipe lines

4. How does roadwork between contractors get coordinated in the City?

The City of Key West is a member of the Utility Coordination Association. The association holds monthly meetings to provide updates on projects on our island. We maintain a five-year plan for all utility work and attempt to schedule projects on the same road in the same time period to reduce costs of asphalt overlay. 

Sometimes, work can not be coordinated due to the nature of, or extent of, repairs or funding availability.

5. Do I need a permit to put a dumpster/container in front of my house or business?

A permit is not required if the dumpster/container is placed on private property. If placing the dumpster/contain on private property is not an option, a permit for the use of the Rights-of-way is required. 

The Company supplying the dumpster/container is authorized to apply for the permit, as they are responsible for the placement of the container and removal of the container. 

A property owner may not apply for a dumpster/container permit.

6. How does the City determine where curb ramps are installed?

Americans with Disabilities Act, otherwise known as (ADA) accessible curb ramps are installed on all newly constructed corners. 

ADA Curb ramps are installed any time an existing corner requires reconstruction or by request. Some ramps will be placed in the downtown area or installed where none exist.

7. What is a sidewalk hazard?

Sidewalk inspectors look for hazards that cause people to trip and fall. For example, sidewalks that are raised, badly cracked, or have holes and rough spots or damage by tree roots may be hazardous. 

Guidelines suggest lips or settlement exceeding 1 3/4 inches may be considered a hazard. 

If you would like to report a hazard, contact Engineering Services Department at 305-809-3965.

8. Does a property owner need a permit to complete sidewalk repairs?

Yes. Property owners who complete their own work in the right-of-way must obtain a permit from the Engineering Services office at 1300 White Street. This permit offers inspections for forms and final finish work. Information is available to property owners who need advice on how to make repairs. Inspections are included in the permit. Call 305-809-3965 for more information.

9. How do I get sidewalk repairs made?

Once they are notified that a hazard exists, property owners have 30 days to complete repairs either by doing the work themselves, hiring a contractor or asking the City to make repairs. A City permit is required for sidewalk repair within the City right-of-way. Fees or bonds are based on the linear footage of sidewalk being replaced. The City also provides property owners with an inspection to be sure that the repair is completed according to City code. Permits can be downloaded from the Engineering Department section on this website or obtained at the Engineering Services office located at 1300 White Street. Call 305-809-3965 for further information.

10. Why did I get a Sidewalk Repair Notice?

City code states that public sidewalks are to be maintained by the adjacent property owners. If a citizen complains about an unsafe sidewalk, it will be inspected after the complaint is received. If it is found to be hazardous, a repair notice will be sent to the adjacent property owner.

11. Are Calls for Bids for sidewalk and street repairs available on the website?

When the City of Key West issues calls for bid, they provide the information online at DemandStar.  They can be reached toll free at 1-800-711-1712.

The City of Key West will also advertise calls for bids in the local newspaper.

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Flood Insurance

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1. My condo building is located within a flood zone. Yet my unit is on the seventh floor, well above the flood level. Clearly, my unit will never flood, so why do I need to carry flood insurance?

Flood waters could undermine the ground under the first floor, causing the entire building to collapse. The water may never touch your unit, yet it could be destroyed by flood damage, which wouldn’t be covered by a homeowner’s policy.

2. How to I find a Flood Insurance agent or how do I buy a flood insurance policy?

Most local insurance companies offer flood insurance policies through the National Flood Insurance Program (NFIP). Regardless of which Agent you contact, NFIP coverage should cost the same. The easiest was to find an agent in Key West is to search the internet for: Flood insurance agents "key west."

3. Is there a grace period when moving from X-zone to A (or some other zone)?

The best recommendation is to have a Preferred Risk Policy (PRP; if they qualify per National Flood Insurance Program rules) in place before the maps become effective. If not, they still have 12 months from the effective date to purchase a PRP. They will then be rated using the Newly Mapped Procedure (PDF). (Note that the link to the latest version of this fact sheet is broken, so what is included is to the old fact sheet with the same information-previous look. We’ll get you the updated version.)

4. What advice is available regarding obtaining a policy before the effective date and a 1-year timeline?

With the Newly Mapped Procedure, the rate starts out at the Preferred Risk Policy (PRP) rate and then will increase each year no more than 18% (currently it has been at around 15% each year). It will stop increasing when it reaches one of two values:

1. The standard Zone X rate or if the rate using the new zone (i.e, A or V) and an Elevation Certificate becomes cheaper (which the insurance agent will need to determine).
   1. A policy rated this way can be transferred to a new owner should the building be sold, so that they can continue with the benefits of this rating.
2. If a policy is grandfathered (e.g, had too many losses to qualify for the Newly Mapped - went from Zone A to Zone V - or, increase in Base Flood Elevation (BFE)), it is recommended that a policy is in place before the maps change (that is a must if it is pre-FIRM) and then flood insurance must be maintained. This rating procedure will lock in the lower risk zone or BFE for future rating (it does not lock in the rate). A grandfather-rated policy can also be transferred to a new owner. The policy will be continued to be rated using that lower risk zone/BFE as long as the building is not substantially damaged/improved.

5. How and when will a flood risk increase impact my bills?

If your flood risk has increased, your building and flood insurance requirements may change with the new flood maps become effective. The National Flood Insurance Program, (NFIP) has cost-saving options to help reduce the financial impact such as Newly Mapped Procedure (PDF) and Grandfathering. View Map Changes for Property Owners (PDF).

If your flood risk has decreased, there’s still a risk. Ask your agent about converting your policy to a lower-cost Preferred Risk Policy. Please remember, maps cannot be used for insurance rating until the effective date has been reached.

6. If I'm in a high-risk flood zone and my Base Flood Elevation goes up in the new maps, what's the impact on my premium? How fast are new premiums reflected on the policy?

If you have flood insurance in place and continue coverage after the new maps become effective, this will lock the lower Base Flood Elevation (BFE) in place for future rating. If the building is sold, you can transfer the policy to the new owner so they may continue benefiting from this lower-cost rating option. (This also applies for properties changing from Zone A to Zone V).

7. Where can we find general LiMWA (the new type of flood zones known as Coastal A Zones) information?

 FEMA has produced a video explaining this new type of flood zone. The most important to understand is that communities need to build to V zone standards seaward of the Limit of Moderate Wave Action Line (LiMWA). There are no special insurance rates or different requirements between the LiMWA and Zone V (Coastal A Zone); however, if a person builds to the V zone standards in the Coastal A Zone, it may result in lower premiums.

While there aren’t yet any negative flood insurance rates associated with these new Coastal A Zones, the entire flood insurance rate structure is being redesigned for the year 2021; so this may change.

More information on "Coastal A" Zones

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Flood Maps

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1. If I disagree with my lender's determination that I am in a Special Flood Hazard Area (SFHA), what can I do?

Contact the City’s Floodplain Administrator/FEMA Coordinator at 305-809-3810 to schedule a review. Additionally, other options may be available by contacting FEMA.

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Garbage Collection

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1. Do I need a Waste Bin to put my garbage bags in?

Yes. The City requires all garbage bags to be in a waste bin.  Waste Management provides one (1) bin per household.  Additional bins are available for purchase through the local hardware stores if necessary.  Garbage bags not put in a waste bin may result in denial of pickup.  For more information, contact Waste Management.

2. How do I report a missed collection or service problem?

Please contact Waste Management at 305-296-8297 to report a missed collection or service problem.

3. Are there any items that I cannot put in my garbage?

Yes.  Hazardous chemicals, car batteries, paints, radioactive waste, gasoline, oil, or construction debris.

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Historic Building Exemption

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1. I'd like to build an addition to my home that has a historic exemption. Would the addition be exempt as well?

View the following list that explains what will and will not be considered as an exemption:

• If the cost of the addition will be less than 50% of value of the existing building, then the addition is exempt.
• If the cost of the addition represents 50% or more of the value of the existing building, then the addition isn’t exempt and elevation is required.
• If the existing building will be renovated as well, then the total cost of both the renovations and new construction are included in the 50% threshold calculations.
  • If this combined value is 50% or more, then the addition must be elevated, but the original building isn’t required to be elevated. The 50% calculations are cumulative for a five year period.
    • For example, if the existing house was remodeled three years ago to 30% of it’s value, and now the new addition would represent 25% of the existing building’s value prior to the addition, then the addition must be elevated (30% plus 25% equals 55%).
  • The same rule applies whether the buildings are connected or not. Unless a variance has been granted allowing an additional living unit on the lot.
• When a historic contributing structure is moved or the foundation replaced, elevation of the building is required.
• For more information on the 50% rule, view Substantial Improvement.

2. My building enjoys a historic exemption or is located in the historic district. I'm not required to elevate it, but I want to. Is this permitted?

Yes, to some degree. Any building governed by the Historic Architectural Review Commission (HARC) may be elevated to the Base Flood Elevation (BFE). Raising it higher would require HARC approval. Additionally, there may be building height limits that might apply. View the Elevation/Freeboard page for more information.

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Historic Key West Cemetery

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1. When was the Key West City Cemetery established?

In 1847 after the disastrous hurricane of October 11, 1846.  The hurricane destroyed several burial grounds, prompting the City to purchase a 100-lot tract in the center of town.  Several years later, the City added 233 lots, and in 1868, a separate Catholic Cemetery was created along Francis Street. The Jewish Cemetery was added in the southeast portion of the property.

2. Who owns the Cemetery?

The City of Key West owns and operates the Cemetery.

3. In this an active Cemetery?

Yes.  We have an estimate of 100 interments every year.

4. How many people are buried in the Key West Cemetery?

It is estimated 70,000 people are buried here.

5. Why are graves in disrepair?

The graves are private property owned by families.  The family is responsible for maintaining the graves.  Many families take great pride in maintaining their plots.  Other families have left town or sadly died out.  Sometimes historically, significant gravesites are renovated when grants become available. 

6. Why are people buried above ground?

Because of limited space, we can have two vaults underground and three above ground in any 4" x 8" space.

7. Are there burial lots for sale?

Yes.  There are above-ground vaults and cremation niches available.  Occasionally, a family will decide to sell a part of their lot.  This transaction takes place privately without the participation of the City. 

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Historic Preservation Division (HARC)

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1. What projects need to go to the Historic Architectural Review Commission?

Large projects, or projects that do not comply with the Guidelines and Ordinances, may need to be scheduled for a HARC Agenda. Large projects include:

• Additions
• Certain demolitions
• Elevation of existing buildings
• New construction

2. What is a Certificate of Appropriateness (COA)?

• A Certificate of Appropriateness (COA) is a document issued by the Historic Preservation Planners, which states that the proposed work is appropriate for the historic district and meets the regulations of the United States Secretary of the Interior’s Standards and Guidelines and the Historic Architectural Guidelines.

3. When is a Certificate of Appropriateness required?

Section 102-152 of the Land Development Regulations states, “A Certificate of Appropriateness is required for the construction of any new structure, building, fence, deck or sign or the painting, repainting, repair, alteration, remodeling, landscaping or demolition of the exterior of any existing building, structure, fence, deck, sign, landscape, or lot.” Page 1 of the Historic Architectural Guidelines states that, “All exterior work must have HARC approval whether or not a building permit is required. If a building permit is required, the applicant shall obtain HARC approval prior to the issuance of the permit.”

The Guidelines also state that HARC approval must be secured on:

• Repairs to buildings
• Any painting and associated removal of existing paint
• Restoration or rehabilitation of buildings
• Additions to existing buildings
• New construction
• Fences, either new or replaced
• Alterations to streets, sidewalks, or street furnishings
• Installation of signs, awnings, benches or lighting
• Construction of swimming pools and/or decks
• Placement of temporary facilities such as vendor stands
• Miscellaneous structures (i.e. towers, etc.)
• Improvements of a right-of-way, public and private
• Exposed utilities
• Historic interior public spaces
• Interiors or all property individually listed on the National Register

4. What's the difference between Contributing and Noncontributing?

Historic Preservation Staff has a survey that contains which structures are contributing and which structures are noncontributing.

Contributing buildings mean structures that "contribute" to the historic and architectural character of the Historic District and that fall within the period of significance. These are considered more significant historically and architecturally and should be rehabilitated following the specific guidelines for contributing structures. The regulations for alterations and additions to contributing buildings are firmer than those for noncontributing buildings.

Noncontributing buildings were deemed “noncontributing” to the historic and architectural character of the Historic District at the time they were surveyed, but some noncontributing buildings may now be considered historic. The regulations for alterations and additions to noncontributing buildings are more flexible than those for contributing buildings; however, regulations for historic, noncontributing structures may be considered more carefully.

5. What does “Historic” mean?

Historic building means any building or structure which, in whole or in any structural part, was built 50 or more years prior to the current date, and which is located in the historic zoning districts of the city or has been designated as a historic building and/or structure, (Section 102-1).

When staff refers to something being "historic," that means it was constructed 50 or more years prior to the current date.

6. I want to install something on my property that is not publicly visible. Do I need HARC?

Yes. A Certificate of Appropriateness is required for any exterior change to a property located in the Historic District, even if it is not publicly visible. Page 1 of the Historic Architectural Guidelines states that, “All exterior work must have HARC approval whether or not a building permit is required.”

7. Can I replace my windows?

Possibly. First, staff will need to assess the windows you want to replace, in order to determine if they are historic. If so, historic windows must be repaired unless extremely deteriorated. If the windows are not historic, they can be replaced with new windows using a material appropriate to the period of the structure. Learn more on page 29-30 of the Historic Architectural Guidelines.

8. Can I replace my metal shingles with v-crimp?

The Historic Architectural Guidelines state, “If replacement is necessary, similar metal shingles must be used, not inappropriate materials such as V-crimp metal.” The Secretary of the Interior’s Standards and Guidelines both state, “Where the severity of deterioration requires replacement of a distinctive feature, the new feature will match the old in design, color, texture and, where possible, materials.”

9. Can you elevate structures in the Historic District?

Yes. HARC understands the importance of raising historic and significant structures out of the floodplain, but there are certain restrictions on how much you can elevate your structure. It is important to retain the pedestrian quality of the historic district as well as retain the historic house’s proportions and architectural character. As such, it is inappropriate to elevate a structure in order to park a car underneath, as well as elevating a contributing or historic building or structure in order to build a new addition underneath.

Elevating a structure will require review by the Historic Architectural Review Commission.

10. Can I build an addition onto my house?

Possibly. The answer depends on the specific height, location, mass and scale of the proposed addition. Please refer to pages 37a-37k of the Historic Architectural Guidelines for more information on additions.

11. Can I install solar panels?

Yes, although HARC requires that the equipment not cause damage to the historic fabric and that the panels be as non-publicly visible as possible. Please see page 28 of the Historic Architectural Guidelines for more information on solar collectors.

12. Does HARC have jurisdiction of interiors?

Alterations to the interior of historic public places such as banks, hotel lobbies, auditoriums, theaters and public offices; the interior of any property that has been individually listed in the National Register of Historic Places; or the interior of any property that was a location of a historical event, are subject to HARC review.

13. Is Key West a Certified Local Government? What is a Certified Local Government?

Yes, the City of Key West was added to Florida’s Certified Local Government (CLG) Program in 1991. The CLG Program was enacted as part of the National Historic Preservation Act Amendments of 1980. The program links three levels of government - federal, state and local - into a preservation partnership for the identification, evaluation and protection of historic properties. Designation as a certified local government, either as a municipality or a county, makes historic preservation a public policy through passage of a historic preservation ordinance. The ordinance establishes a historic preservation board to develop and oversee the functions of its historic preservation program.

Since its inception in 1986, Florida’s Certified Local Government Program has assisted in the survey, designation and preservation of thousands of historic and cultural resources and it has helped to increase public awareness of historic preservation. Participation in the program is also an important consideration in the local planning process, as governments in Florida are required to address historic preservation in comprehensive planning decisions. By identifying historic resources in a local government’s comprehensive plan, proposed development projects will be reviewed for consistency with preservation goals and strategies.

Through the Florida Division of Historical Resources’ (FDHR) Small Matching Grants program, CLGs in good standing are eligible to compete for pass-through subgrants funded by the Historic Preservation Fund grant that the FDHR receives annually from the National Park Service. The federal CLG subgrants may be for survey, planning and National Register nomination projects. In addition, Small Matching Grant match funding requirements are waived for all grants awarded to CLGs in good standing, whether state or federally funded.

Additional Information

•  Learn more about CLGs on the Department of State’s Certified Local Governments page.
• View the agreement between the City of Key West and the State of Florida (PDF)
•  View the Florida Certified Local Government Guidelines (PDF)

14. I need to repoint my historic masonry or brick building. What is required?

Repointing, also known as replacing mortar and pointing, is common maintenance needed for masonry buildings and structures. Properly done, repointing restores the visual and physical integrity of the masonry. Improperly done, repointing not only detracts from the appearance of the building, but may also cause physical damage to the masonry units themselves

When repointing is needed, the City will require an architect or engineer to prepare a report that includes a mortar analysis and a brick strength analysis. The new mortar should match the original mortar in strength, color, appearance, texture, and materials. The profile of the mortar joint is also important and will need to be replicated.

 Please refer to Preservation Brief 2: Repointing Mortar Joints in Historic Masonry  Buildings for more information.

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Household Hazardous Waste

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1. What items are not acceptable?

We do not accept drop-offs from businesses.

The following items are prohibited items: 

• Ammunition and Flares
• Appliances
• Construction material
• Garbage
• Medications
• Radioactive material
• Sharps

2. Where can I drop off my hazardous waste?

The City of Key West offers a free collection of Household Hazardous Waste (household chemicals and electronics) only to residents of Key West on the first Saturday every month at Indigenous Park, 1801 White Street, from 8 AM to Noon. 

If you own a business and attempt to drop off hazardous waste during this time, you will be turned away. 

The City of Key West is not permitted to accept Household Hazardous Waste, chemicals, and electronics at the City Transfer Station.  Monroe County provides drop-off sites at their transfer stations for commercial and residential.

3. What items are accepted at the collection on the First Saturday?

The following items are accepted at our collection location for Key West Residents only:

• Acids
• Compact Fluorescent Light (CFL) bulbs 
• Circuit boards
• Cleaning products
• Computers
• Fertilizers
• Gaming systems
• Gasoline cans
• Hard drives
• Oil (up to 5 gallons)
• Paint
• Pesticides
• Phones
• Pool chemicals
• Preservatives
• Radios
• Rechargeable batteries
• Remote controls
• Roofing compounds
• Stains
• TVs
• Wires.

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Information Technology

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1. What is shown on Key West City TV?

Key West City TV, also known as KWCTV, broadcast the following meetings, which are held in the commission chambers at City Hall:

• Bahama Village Redevelopment Advisory Committee (BVRAC)
• Citizen Review Board (CRB)
• City Commission
• Code Compliance Hearings
• Historic Architectural Review Commission (HARC)
• Key West Bight Management District Board
• Parks and Recreation Advisory Board (Parks & Rec)
• Planning Board
• Tree Commission
• Sustainability Advisory Board (SAB)
• Other meetings not specifically mentioned

In addition to meetings, we broadcast informational programs. See the City TV Meeting Replay Schedule for details.

2. What kind of information is shown on Key West City TV?

The City maintains an information channel, which broadcasts continuously between meetings and events. Some of the items you will see on the information channel may include:

• Descriptions of City services
• Job postings
• Office hours
• Phone numbers
• Public events
• Public service announcements
• Public servants
• Elected Officials

3. Are meetings re-broadcast?

Meetings will replay according to Key West City TV (KWCTV) Meeting Replay Schedule until it is replaced by the next meeting in the group or another special event to be aired.

4. Who do I contact in the City to request a copy of a broadcast meeting?

All meetings broadcast on Key West City TV (KWCTV), have been recorded to a DVD and provided to the City Clerk. To request an archived DVD, contact  the Office of the City Clerk.

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Key West Connect powered by SeeClickFix

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1. What is Key West Connect by SeeClickFix?

It is a tool for letting the City know what you think should be fixed

You can take and upload pictures of the problem you see

Requests are located using a point on a map

The City can respond to you or ask additional questions.

2. What can I expect from using this system?

Key West Connect, powered by SeeClickFix, is an easy way for residents to report concerns directly to the City and have department staff follow up to resolve the issues. Please use a detailed address, description, and photo (if possible) to give as much information to City staff so they can investigate and determine the best way to address your concerns. You are encouraged to enter your email address on reports in order to get automated updates on the status of your issue as City staff work to resolve it. This system is best suited to respond to service requests like potholes, street lights, etc. that can be assigned to staff and addressed in a timely manner. Issues requiring immediate attention or those dealing with public safety should be reported directly to the police at 305-809-1111 as this system is not monitored 24/7.

3. What problems or issues does Key West Connect solve and how does it benefit Citizens?

Key West Connect by SeeClickFix is an additional resource for community members to report infrastructure issues. Using the app is an efficient way to raise awareness within the City without having to make a phone call. The app streamlines the process of submitting a photo, description of the issue and location; also, Key West Connect allows you to track the status of reported issues.

4. How does Key West Connect differ from other options available to report issues?

• Requests are placed on a map
• Public requests will remain on the map for anyone to review and share
• There is a mobile app
• Photos can be taken directly from mobile devices and uploaded

5. What should I NOT use this system for?

Issues threatening public safety or things needing immediate attention (like downed wires, tree limbs, or needles), should be reported directly to the Key West Police Non-Emergency Line at 305-809-1111. Things that require long-term planning, a larger discussion, a community process, or involve multiple departments or non-City entities should be directed to the appropriate department by phone call or email as these issues are not easily "fixable" in the same way a pothole, streetlight, etc. are.

6. What types of things should I report using this system?

This system is best suited to respond to service requests like potholes, street lights, etc. that can be assigned to staff and addressed in a timely manner. Start a report with the address of the issue and you will then see a drop-down menu with all of the possible categories of issues you can report using this system.  Issues threatening public safety or requiring immediate attention should always be reported directly to the Key West Police Non-Emergency Line at 305-809-1111.

7. Will I receive updates on my request?

You will automatically receive updates on your request if you create a free Key West Connect by SeeClickFix account.

8. What if I submitted a request but haven't received a response?

The City receives many requests per day, and departments do their best to response in a timely manner.  If you submitted a request and it hasn't been resolved , please be patient as staff is processing requests in the order that they come in.

9. Is there a cost to users?

There is no cost to the user to use Key West Connect by SeeClickFix. The app is free for download and the browser version is also free.

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Key West Department of Transportation (KWDoT)

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1. Where can I get a bus schedule?

Bus schedules may be downloaded directly from the City of Key West website or at Key West Transit. They may also be picked up from KWDoT at 5701College Road or Revenue Department at City Hall located at:
1300 White Street
Key West, FL 33040

On the mobile website, the bus schedule link is located at the bottom of the home screen. Bus schedules may also be requested from any City of Key West bus driver and are available at the Chambers of Commerce, area hotels, and many other retail outlets.

2. Are pets allowed on the bus?

Small pets are allowed on all buses provided they are in an animal carrier. Service animals are allowed on all buses and are the responsibility of the owner.

3. Where is the bus stop for the Park N Ride (Old Town Garage)?

The bus stop, located across Caroline Street from the garage in front of West Marine. 

4. How to get to Marathon from Key West Airport?

From the street behind Pines Park across from Ft. Martello Museum at the Key West Airport, board the City South Line.  The driver will be happy to help you connect to the Lower Keys Shuttle to take you up the Keys.

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Key West Rides, an On-Demand City Bus Service

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1. What is Key West Rides?

Key West Rides is a new, innovative form of transportation for transit riders in the City of Key West.  

2. Where can I take Key West Rides?

Key West Rides can take you to the closest bus stop anywhere within the designated area.  You decide where you want to go and when.

3. Where can I download the "Key West Rides" app?

Depending on your smartphone, you can download the app from the following:

4. How do I book a ride?

You can book a ride using the Key West Rides mobile app.   Download the app from the options below.

5. Can I bring someone along with me?

You can bring up to five additional passengers.  Just select how many additional passengers you're bringing along on the app.

6. Will I have to share a ride with other passengers?

Yes, as ride requests come into the system, your ride may be grouped with other riders going to similar destinations.

7. How do I pay for my rides?

There are several ways to pay:

• Pay with cash onboard, but please note that exact change is required.
• Token Transit (Credit Cards Accepted).

Download your mobile app of choice from the options below. 

o    Purchase passes to use immediately or store them for future rides (note: an internet connection is required to purchase and activate a mobile pass).

o    As the bus approaches, open your app and tap your pass to activate.

o    Once onboard, follow the app's instructions to validate your ticket.

• Purchase passes at one of the following locations:

Key West Transit Facility, 5701 College Rd, Key West, Fl 33040

City of Key West, 1300 White Street, Key West, FL 33040

8. How do I know where to meet my driver?

The app will show the nearest designated bus stop close to you where you'll meet the vehicle.  Check the app for directions and follow your driver's progress in real-time so you know exactly when to head outside

9. How long will I have to wait?

You will receive real-time predictions as soon as a vehicle has been assigned.  You can track your ride through the app and see the estimated time of arrival updates as your drive approaches.  Shared ride service fluctuates as other rides are booked and canceled.

10. Can I cancel my ride?

Yes, you can cancel your ride directly from the app.  Remember, Key West Rides is a community, so canceling at the last minute may impact other riders!

11. Where is a map of the bus stops?

An up-to-the-second map of bus stops can be found at KWTransit.com.

12. What do the vehicles look like?

Vehicles will remain the same (Buses, Cutaways) and will have the Key West Rides/On-Demand message on the destination sign on the front and side of the vehicle, so they should be easy to spot.

13. Can I change my destination once I’m on board?

Once you start a ride, the destination cannot be changed.  If you have not yet boarded the vehicle, you can cancel the ride and re-book with a new destination.

14. Are wheelchair accessible vehicles (WAV) available?

Yes!  Please let us know if you need a WAV when you book your ride in the app.

15. Can I bring my bike on board?

Yes!  All vehicles come equipped with a 2-position bike rack.  For more information on bikes, visit Bikes on Buses (BOB)

16. What should I do if my driver leaves without me?

Re-book directly in your app, and then send an email explaining what happened to KWDOT@cityofkeywest-fl.gov. 

17. I left something in the vehicle — how do I retrieve it?

Please call us at 305-809-3910 with a description of the missing item or email us at KWDOT@cityofkeywest-fl.gov.

18. Is the Duval Loop still free?

Yes, the Duval Loop will remain free.

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Letter of Map Amendment (LOMA)

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1. Is there a fee for a LOMA?

For a standard LOMA request there’s no fee. Yet, a LOMA application requires an Elevation Certificate. If you don’t have one, then you’ll need to obtain one from a surveyor. (Find a Land Surveyor) Before you order a new Elevation Certificate, check with your flood insurance agent to see if they have one on-file.

Construction LOMA Application

However, if your building was constructed atop fill that was brought in for its construction, then a different type of LOMA Application (LOMA-Friday) will be necessary, and there’s a significant Federal Emergency Management Agency (FEMA) fee for these applications.

2. I have an old Elevation Certificate. Can I use this to obtain a LOMA?

Yes. While the flood zone determination may be outdated, the elevation measurements should still be the same. Federal Emergency Management Agency (FEMA) will use the Lowest Adjacent Grade measurement to review your LOMA request.

3. Is there an easy way to tell if my property qualifies for a LOMA?

Yes. If you have a Federal Emergency Management Agency (FEMA) Elevation Certificate for your building, there’s an easy way to tell if your building qualifies for a LOMA. Much older and some very new Elevation Certificates may have this information in different blocks. View the following to see how the building qualifies:

• If this measurement is 6.0 or higher, your building qualifies.
• In Section B, Block "B9" for "Base Flood Elevation" should say "6"
• In Section C, the measurement on Line "C2f" for "Lowest Adjacent Grade"

4. There are multiple buildings on my lot, do I need an Elevation Certificate for each building?

If you already have elevation certificates for each building (only one building can be on an Elevation Certificate) and they all qualify for a LOMA, then you can just submit a separate LOMA application for each building. If you don’t have Elevation Certificates for each building, then you can apply for a LOMA that reclassifies the entire lot as being in a different flood zone, which would include all structures on that lot. The key to filing such an application, is that instead of the Lowest Adjacent Grade needing to be higher than the flood level, the lowest point on the entire lot must be higher. You’ll need a land surveyor to complete a special Federal Emergency Management Agency (FEMA) Elevation Form.

5. Do Elevation Certificates expire?

No. However, if conditions at the building have changed or if a certificate is very old, some lending institutions may require you obtain a newer version. While there’s an expiration date on the certificate, that’s an expiration date for the version of the form, not the completed certificate. Often, a new version of this form isn’t available before the old version expires, so the older version is extended. So don’t be concerned, if the date your certificate was completed was after the form’s expiration date.

6. If I get a LOMA, do I still need to carry flood insurance?

No, but for several reasons we wouldn’t recommend cancelling your flood insurance policy:

• Flood insurance is often considerably cheaper with a LOMA.
• Lenders can still require you have flood insurance (see Mandatory Flood Insurance Requirement)
• Federal Emergency Management Agency (FEMA) Flood levels are "minimum" expected flood levels. Across the nation, flood waters frequently exceed these minimum expected flood heights and X-zone properties have been known to experience flood significant damage/claims.
• If you don’t have flood insurance, and your building or its contents are damaged during a flood, any FEMA disaster assistance you might be eligible for would be reduced by the amount of money you would have received from a claim if you had flood insurance coverage.
  • Presently, there’s a cap on the annual rate increase for existing policies. However, if you let a policy lapse more than 30 days or reapply for coverage, the costs escalate dramatically to the full market rate.
  • Your existing coverage might be transferable to a new buyer, if you kept the policy in effect. If you didn’t, then the costs to the buyer could be huge, and discourage them from purchasing your property.

7. Can I submit my LOMA Application directly to Federal Emergency Management Agency (FEMA) online?

Yes. Setup an account with Federal Emergency Management Agency (FEMA) to submit your application. Using this method, you’ll actually be completing the MT-1 form online. Then you’ll be asked to upload your supporting documents. If you’re handy with computers and online forms then you may find this useful.

Mail-in Application

If you find this process challenging, then you might be better-off mailing in your application:
LOMC Clearinghouse
847 S Pickett Street
Alexandria, VA 22304-4605
Attention: LOMA Manager

8. I received a notice that my building may be eligible for a LOMA, but it's already in a less-expensive flood zone, so why did I get this notice?

Some lots straddle the boundary line between different flood zones. If the boundary line touches the building (not the property), then that building is in the higher regulated zone.

City staff do not know how your building is rated, or if there are multiple buildings on the lot, each of which may be in different flood zones, so you were included in the notice. If you know your buildings are rated as being entirely within the "Shaded-X" flood zone, then you can disregard that notice.

Example of Flood Boundary Line

In the example pictured, a flood boundary line touches three buildings (with red dots). All three of these buildings are considered within the more expensive "AE-6" flood zone, rather than the less-expensive "Shaded-X" zone.

9. How long does it take Federal Emergency Management Agency (FEMA) to process a LOMA application?

As of March 2018, LOMA application processing times are averaging about 3 three weeks. Applications submitted online are processed faster.

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Licensing Division

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1. What requirements are there for residential rentals?

All residential rental properties are required to have a City of Key West Business Tax Receipt. Residential rentals are divided into two primary categories: non-transient (may not be rented for less than 29 days at a time) and transient 28 days or less.

2. How much does a Business Tax Receipt cost?

Please click on the link to view the City's Code Section 66-109 for the Schedule of Taxes.

3. How can I confirm the validity of vacation rentals?

In today’s web-based environment, it has become very easy for illegal vacation rentals to be advertised on various types of social media. The City of Key West strongly recommends that the general public confirm the validity of licensed vacation rentals prior to sending payment to the advertiser.

Additional information regarding transient rentals can be found within the City municipal code. Please email the Licensing Division if you have any questions as to the validity of an advertised vacation rental property.

4. What licenses and permits are capped, and what does this mean?

The City of Key West has established caps for several types of licenses/permits. As a result, no new licenses or permits will be issued for the following license/permit types unless an existing business owner chooses not to renew:

Mobile Vendor Licenses (Goods, Rentals, and Services)

There are currently 25 Mobile Vendor licenses in effect, which is the maximum number allowed. If any existing mobile vendors does not renew their license by October 31 of each year, the licensing page of the City of Key West’s website will be updated to indicate that applications will be accepted during the month of November, and a lottery will be held at the end of November to determine which applicant(s) is/are awarded the available Mobile Vendor License(s). For more information on mobile vendors, please reference the City municipal code.

Entertainment Vehicles (Pedicabs)

There are currently 20 entertainment vehicles (pedicabs) licensed in the City of Key West, which is the maximum number allowed. If any of the existing pedicab providers does not renew any of their Entertainment Vehicle permits by October 31 of each year, the licensing page of the City of Key West’s website will be updated to indicate that applications will be accepted during the month of November, and a lottery will be held at the end of November to determine which applicant(s) is/are awarded the available Entertainment Vehicle permit(s). The number of pedicab drivers is not capped; only the number of pedicab vehicles is capped at 20. For more information on entertainment vehicles, please reference the City municipal code.

Vehicles for Hire (Taxis)

There are currently 56 vehicles for hire (taxis) licensed in the City of Key West, which is the maximum number allowed. If any of the existing taxi cab providers does not renew any of his/her Vehicle for Hire permits by July 31 of each year, the licensing page of the City of Key West’s website will be updated to indicate that applications will be accepted during the month of October, and a lottery will be held at the end of October to determine which applicant(s) is/are awarded the available Vehicle for Hire permit(s). The number of taxi cab drivers is not capped; only the number of vehicles is capped at 56.

5. Can performers operate at Mallory Square?

A City of Key West Street Performer or Street Artist does not include the right to operate at Mallory Square. All activity at Mallory Square is handled by the following entity:

Key West Cultural Preservation Society
P.O. Box 4837
Key West, FL 33040
Phone: 786-565-7448
Email the Sunset Celebration Organizers

Participants in the sunset celebration at Mallory Square are not required to have a City of Key West Street Performer or Street Artist permit.

6. What types of licenses also require a State of Florida license?

A significant number of City of Key West Business Tax Receipts, licenses, and permits require a license from the State of Florida as part of the application process. This includes, but is not limited to:

• Auto-repair businesses
• Contractors (except Specialty Contractors)
• Food Service establishments
• State-licensed professionals, including but not limited to attorneys, doctors, cosmetology professionals, massage therapists, and private providers
• Tattoo establishments
• Transient rentals (including guesthouses, hotels, and residential rentals)

A copy of an active state license will be required with renewal payments for all City of Key West Business Tax Receipts, licenses, and permits which required one upon application. The majority of state licenses are obtained and can be confirmed through the Florida Department of Business and Professional Regulation (DBPR), Florida Licensing Division.

7. What are the Name Registration requirements?

The City of Key West requires that all Corporations, Limited Liability Companies (LLC’s), Limited Partnerships, and Fictitious Names (DBA’s) be registered with the State of Florida. Business Tax Receipts, licenses, and permits will only be issued in one of the above names only if it has been registered with the State of Florida. In addition, all name registrations must be kept active with the State of Florida. For more information, please visit The Division of Corporations Website.

8. Who should apply for a business tax receipt?

Anyone with a City of Key West Business Tax Receipt should also apply for a Business Tax Receipt with Monroe County.

Anyone with a Monroe County Business Tax Receipt only needs to apply with the City of Key West if they intend to do business within the city limits. City limits refers to all of the Island of Key West, and a portion of Stock Island north of U.S. Highway 1.

9. What restrictions exist for home businesses?

The City of Key West does allow some businesses to be operated from a private residence. There are several restrictions on home-based businesses, including but not limited to: no client contact can occur at the residence, only permanent residents of the location may be employed by the business, and no accessory structure on the property can be used for the business. For more information on home-based occupations, please refer to the City municipal code.

The following types of businesses cannot be operated from a private residence:

• Animal grooming/boarding
• Cosmetology
• Food Service
• Fortune telling/clairvoyance
• Retail sales
• Vehicle servicing

10. What type of license do I need for contracting?

The City has many contractor classifications, and recognizes three levels of licensing: state certified licenses, state registered licenses, and specialty licenses. The state tests for certified licenses, and contractors licensed in this manner may work anywhere in the state.

11. Can I come to Key West and start up a transportation business?

Key West has several ordinances pertaining to transportation businesses. The Vehicle for Hire Ordinance regulates and caps taxi services. The Entertainment Ordinance caps pedicab and other "entertainment" type licenses. The Sightseeing Ordinances caps sightseeing vehicle businesses. Limousine licenses are available, but are very strictly defined and regulated.

12. What other licenses and or fees do I need to pay to start a business in Key West?

Business taxes in the City of Key West range from $21.00 (rental unit) to $1,389 (utility company) per year, most averaging $100 to $300. Businesses operating in the City also need to obtain a Monroe County Business Tax Receipt (call 305-295-5000 for more information). Businesses using a fictitious name, need to register that name with the State of Florida, which costs $50.

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Major Parks & Facilities

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1. When do leagues begin and when are their registrations held?

• Baseball: Registrations begin in December and runs through January with the season starting in February and running through July.
• Girls Softball: Registration begin in November and runs through December with the season starting in February and running through June.
• Youth Basketball: Registration beings in November and runs through December with the season starting in January and running through June.
• Youth Football: Registrations being in June and runs through July with the season starting in August and running through December.
• Youth Hockey: Registration being held in March with season running from May though August.
• Youth Soccer: Registrations being the first three weeks of February for the Spring season, and the first three weeks of May for the Fall season.

2. What are the availability of parks with times and dates for special events?

Availability varies based on the request. If the request is a special event needing permitting,  contact the Special Events Administrator at 305-809-3881. 

Smaller, private events may be scheduled through the Community Services office at 305-809-3765.

3. Do we have City Campgrounds? What are the phone numbers to local campgrounds?

We do not have any City owned campground facilities. Interested parties should contact the Chamber of Commerce at 305-294-2587.

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Mayor's Office

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1. Where can I see a copy of the City Commission Agenda?

The City Commission Agenda may be viewed online. To view all agendas and actions sorted by date, visit Legistar. In addition the Agenda is available for public review in the Office of the City Clerk, at City Hall:
1300 White Street
Key West, FL 33040
Phone: 305-809-3831

2. When and where are City Commission Meetings held?

The City Commission meetings are usually held every 1st and 3rd Tuesday of the month. A City Commission meeting date may be changed due to a public holiday. All meetings begin at 5 pm and are held at City Hall. Meetings are broadcast live Comcast Channel 77 and AT&T Uverse Channel 99. Visit the city Events Calendar for a list of all public meetings.

3. How many members are on the City Commission?

The City Commission consists of the Mayor and six City Commissioners. A listing of these officials can be found on the City Commission page.

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Parking - Residential Parking Permit

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1. How do I apply for a residential parking permit?

You can apply online through the City's website using your smartphone, or your computer, anywhere and anytime.

The Monroe County Tax Collector's Office will no longer issue Residential permits.

2. How much does the Residential permit cost?

$39.13 per year. We accept all methods of payment. No discounts apply.

3. What proof of eligibility do I need to apply for the permit?

You will need to provide three (3) items to be eligible for a Residential Permit:

1. Valid driver’s license
2. Vehicle registration
3. Proof of Residency (examples of acceptable items provided)

• Residential lease (at least 4-month minimum)
• Warranty deed
• Voter’s ID
• Utility bill in your name and address
• Real estate tax bill for proof of residency.

4. I own a business in Key West. Is my vehicle eligible for a Residential Parking Permit?

It depends.

Only if the vehicle is registered to the business or is covered by commercial insurance. 

5. Where can I park with the Residential Permit?

Any of the marked "Residential" spaces in the Historic District. Additionally, vehicle with a residential permit can park for free up to 4 hours, once per day at the following locations only:

• Fire Station #2 Lot in the 600 block of Simonton Street
• Main Lot at Key West Bight in the 800 block of Caroline Street
• Old Town Garage (aka Park ’n’ Ride)
• Smather's Beach
• Truman Waterfront Park (except during events)
• Jackson Square Lot, after hours and weekends.

6. May I park in pay to parking lots using my Residential permit?

Yes!

Enter the zone number (5-digits) displayed on the side of the pay station through the passport app, and you will receive your 4-hour (one time per day) credit to begin your parking session.   And you can purchase more time before your free session expires.

7. May I park in the unmarked spaces with the Residential permit?

Yes!

The unmarked spaces are available to everyone.

8. I bought a Residential permit in June, is it valid until next June?

No.

All permits expire and renew in October regardless of when the Residential Permit was purchased.

9. My mailing address says Key West, but I live up the Keys, can I get a Residential Permit?

No. 

To qualify under the residency category, you must live within the City Limits. However, the City does have a Residential permit that is valid at Truman Waterfront Park and Jackson Square (after hours and weekends). This type of residential permit is available to apply for online.

10. I bought a residential permit, but am moving out of town, can I get a refund?

No.

The $39.13 fee is to cover the permit. It cannot be prorated, refunded, or transferred.

11. I lease my vehicle, can I get a residential permit?

Yes!

Upload your lease contract instead of registration to verify you are the lessee and you meet eligibility requirements.

12. My car is registered in someone else’s name (for example: my parent’s or my wife’s or business) can I register it for the residential parking program?

Yes!

But you must be listed as an insured driver on the vehicle’s insurance and meet eligibility requirements.

13. My car is not registered in Florida, (or Driver’s License is from another state). Can I apply for the permit?

Yes

As long as the documents provided are valid, and you meet the eligibility requirements.

14. I have more than one vehicle, can I register them all?

Yes!

If you are eligible under one of the listed categories you may list all vehicles registered to you.

15. If I have a Residential Parking permit, do I have to move my vehicle every 3 days?

Yes. 

A vehicle may not be parked on the street for more than 72 hours without moving per City Ordinance. For long term storage, check the Park n Ride (300 Grinnell), or a private parking lot offering long term storage.

16. Can I purchase a Residential permit for my boat?

No. 

Boat and boat trailers, RV’s, and oversized vehicles (vehicles over 20 feet in length) cannot legally park on City streets or in City managed lots.

17. Do I need a Residential permit if I have a moped, scooter, or motorcycle?

The answer is No.

Mopeds, scooters, and motorcycles are exempt and can park in residential spaces at this time.

Although, rental mopeds, scooters, or motorcycles cannot park in "residential" spaces.

18. I have a handicap placard or plate, do I need a residential permit?

Yes!

A handicap placard by Florida State Statute allows vehicles transporting a disabled person to park in a handicapped space or park at a municipal metered area for four (4) hours without paying. All other parking regulations need to be observed, including "Residential" permits. If you do not otherwise qualify for the Residential permit, the handicap placard or plate does not qualify you.

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Parking Department

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1. What is a Temporary Right-of-Way application?

 Temporary Right-of-Way Applications may be submitted to the Parking Department for temporary occupation of the right of way such as Reserving Parking Spaces (Use of Right of Way), Maintenance of Traffic Plans, Sidewalk Closures, and Street/Lane Closures. Completed applications can be submitted electronically or brought to City Hall for processing.

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Planning Department

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1. Where can I find the City's Code of Ordinances and Land Development Regulations (LDRs)?

To access the City’s code, click Code of Ordinances and the Land Developments Regulations.

2. In what zoning district is my property located?

View the zoning map (PDF) to view where your property is located.

3. What can I do with my property?

The use of your property is determined by the zoning district’s Permitted and Conditional Uses. Once you have identified the zoning district of the property, zoning regulations can be found under Section 122 of the Land Development Regulations (LDRs).

4. How can I rent my property transiently?

Your property can be rented transiently if it is in a zoning district that allows for this use. Those districts are HRCC-1, HRCC-3, HCT, HNC-1 and HNC-3. Redevelopment or conversion of permanent housing to transient or other commercial uses shall be permitted only if no on-site reduction of permanent housing occurs within the HNC-1 and 3 districts. Please contact our Department for further clarification 305-809-3720.

5. How many dwelling units are associated with my property?

Each zoning district has a density calculation for the number of units allowed per acre.  Please contact our Department at 305-809-3725 to determine the number of legal units associated with your property.

6. Can I subdivide my property to create a new lot?

A property may be subdivided so long as the lots created through the subdivision meet the minimum lot size per the zoning district requirements. Additional information can be found in the City’s Code of Ordinances, Land Development Regulations (LDRs) under Chapter 118.

7. What is required to build an addition on my house?

The addition shall meet the zoning district’s dimensional requirements to building coverage, impervious surface ratio and setbacks. Construction will require building and site plans prepared by a registered architect or engineer and be approved and permitted by the Building Department. If your property is under HARC jurisdiction, the proposed addition would also need to meet the Historic Architectural Design Guidelines.

8. Do I need a building permit or other permits to erect a fence, shed or other accessory structure?

Yes, please see the City’s Code of Ordinances, Land Development Regulations (LDRs) Section 122-1181 through 122-1187.

9. Who do I contact if I believe unpermitted construction is occurring?

Code Compliance can be reached at 305-809-3740.

10. What are the sign regulations for my business?

Sign regulations vary depending upon location within a particular zoning district. If your business is in the historic district, regulations can be found on pages 49-50w of the Historic Architectural Design Guidelines.  

11. What restrictions apply in Key West to convert a building into a guesthouse?

The City has very few zoning districts in the historic district which allow transient use, and the City has very strict off-street parking and density (units-per-acre) requirements. These restrictions coupled with a current cap on new transient licenses makes it very difficult, if not impossible, to convert a residential property to transient use.

12. Can I operate a business out of my house?

A home based business is allowed so long as the use does not exceed 20% of the existing floor area and that there is no customer traffic to the property.

13. When do I need a variance to the Land Development Regulations (LDRs)?

If you intend to construct or add to a structure, and the proposed construction would not meet standards or other requirements in the Land Development Regulations.

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Police Department - Recruitment

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1. What does Certified or Immediately Certifiable mean?

A certified applicant is an individual who has completed a course of study approved by the Florida Department of Law Enforcement, Division of Criminal Justice Standards and Training in Law Enforcement, and has successfully completed the state exam.

2. What if I am a certified police officer, deputy sheriff, or correctional officer in another state?

To find out what is necessary to meet Florida Certification Requirements, contact:

• Florida Department of Law Enforcement
  Division of Criminal Justice Standards and Training
  P.O. Box 1489
  Tallahassee, Florida 32301
• Call 850-410-8600
• Visit their website

3. What if my career in the military was in corrections or law enforcement?

In many cases you may be eligible to take a two-week compliance course, which will allow you to take the Florida State Exam. You may call the Florida Department of Law Enforcement, Division of Criminal Justice Standards and Training at 850-410-8600 to determine if you meet the requirements.

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Records Management

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1. What is a public record?

The Florida Supreme Court has determined that public records are all materials made or received by an agency in connection with official business which are used to perpetuate, communicate or formalize knowledge. They are not limited to traditional written documents.  Also considered public records subject to inspection unless a statutory exemption exists are the following:

• Emails
• Films
• Photographs
• Sound Recordings
• Tapes

2. Can I request public documents over the telephone or by e-mail instead of going into a City of Key West office in person?

Nothing in the public records law requires that a request for public records be in writing or in person, although individuals may wish to make their request in writing to ensure they have an accurate record of what they requested. Unless otherwise exempted, a custodian of public records must honor a request for records, whether it is made in person, over the telephone, or in writing, provided the required fees are paid.

3. Do I have to disclose why I want to request public records?

Nothing in the law requires the requester to disclose the reason for the request.

4. How much can the City of Key West charge for public documents?

The law provides that the custodian shall furnish a copy of public records upon payment of the fee prescribed by law. If no fee is prescribed, an agency is normally allowed to charge up to 15 cents per one-sided copy for copies that are 14 inches by 8.5 inches or less. A charge of up to $1 per copy may be assessed for certified copy of a public record. If the nature of volume of the records to be copied requires extensive clerical or supervisory assistance, or both, the City Clerks office may charge a reasonable service charge based on the actual cost incurred.

5. Does the City of Key West have to explain why it denies access to public records?

A custodian of a public record who contends that the record or part of a record is exempt from inspection must state the basis for that exemption, including the statutory citation. Additionally, when asked, the custodian must state in writing the reasons for concluding the record is exempt.

6. When does a document sent to the City of Key West become a public document?

As soon as a document is received by the City of Key West, it becomes a public record, unless there is a legislatively created exemption which makes it confidential and not subject to disclosure.

7. Are public employee personnel records considered public records?

The rule on personnel records is the same as for other public documents unless the Legislature has specifically exempted an agency’s personnel records or authorized the agency to adopt rules limiting public access to the records, personnel records are open to public inspection. There are, however, numerous statutory exemptions that apply to personnel records.

8. Can the City of Key West refuse to allow public records to be inspected or copied if requested to do so by the maker or sender of the documents?

No. To allow the maker or sender of documents to dictate the circumstances under which documents are deemed confidential would permit private parties instead of the Legislature to determine which public records are public and which are not.

9. Are arrest records public documents?

Arrest reports prepared by a law enforcement agency after the arrest of a subject are generally considered to be open for public inspection. At the same time, however, certain information such as the identity of a sexual battery victim is exempt.

10. Is the City of Key West required to give out information from public records or produce public records in a particular form as requested by an individual?

No. To allow the maker or sender of documents to dictate the circumstances under which documents are deemed confidential would permit private parties instead of the Legislature to determine which public records are public and which are not.

11. What agency can prosecute violators?

The local state attorney has the statutory authority to prosecute alleged criminal violations of the open meetings and public records law. Certain civil remedies are also available.

12. What is the difference between the Sunshine Amendment and the Sunshine Law?

The Sunshine Amendment was added to Florida’s Constitution in 1976 and provides for full and public disclosure of the financial interests of all public officers, candidates and employees. The Sunshine Law provides for open meetings for governmental boards.

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Recycling

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1. What can be recycled under the city's residential recycling program?

Boxboard: The type of material most food and cereal boxes are made from is cardboard, clean aluminum foil, magazines, newspapers, and junk mail, even envelopes with plastic windows, plastics with the numbers 1 and 2 only.  This includes plastic bottles and containers (with no film, no bags, and no Styrofoam), regular paper, rinsed aluminum and metal cans, rinsed food and beverage cartons, and rinsed glass bottles and jars.  Please remove the lids and include them in your recycling (No mirrored or window glass).

2. Do I need to rinse my recyclable items that had food in them?

Please rinse food containers, bottles, and jars. 

3. Should I put my recycling in plastic bags?

No.  Recyclable items are to be put directly in the bin.  Items in plastic bags will not be picked up. 

4. May I recycle my plastic bags in the curbside bin?

No.  Plastic bags and Styrofoam are not accepted.

5. How do I report a missed collection or service problem?

To report a missed pickup contact: please contact Waste Management at 305-296-8297

6. What items cannot be placed in my garbage?

Hazardous chemicals, car batteries, paints, radioactive waste, gasoline, oil, or construction debris.

7. Does someone go through my trash bags and take out the recycling for me?

No. The City and Waste Management provides homeowners in the city of Key West with one green cart for garbage and one for recycling. It is the responsibility of the homeowner/ tenant to put all recycling items in the blue bin. Items in the recycling cart should be loose and not bagged. 

8. Can I use my blue bin as a garbage bin?

Recycling carts should only be used for loose recyclable items since the bins are collected by 3 different trucks. One for yard waste, one for garbage, and one for recycling. By putting garbage in your blue bin, it could potentially contaminate all the recycling in the truck. 

9. Can I use my blue bin for yard waste if I put a yard waste sticker on it?

Blue recycling carts are only for items accepted in the recycling programs. Yard waste in blue bins will result in a non-collection. 

10. Why does the garbage truck sometimes collect recycling bins?

If a recycling bin has more than 10% contamination, (food, yard waste, plastic bags, garbage, or pet waste) the garbage truck will pick up instead of recycling truck in order to avoid contamination of the whole truck. 

11. Why was my recycling bin not emptied?

If the bin has more than 10% contamination, it would not be acceptable to be collected for recycling. 

12. Can I put wood in my recycling or yard waste bin?

Wood is considered construction debris and cannot be placed in yard waste or recycling bins. Please call Waste Management for assistance. 305-296-8297

13. Can I recycle clear plastic wrap, plastic bags, or freezer bags?

Only hard plastics are accepted in the city recycling program. Please visit your local grocery store to recycle plastic bags. 

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Special Magistrate

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1. Where are the Code Compliance Hearings Held?

Code Compliance Hearings are held in the Commission Chambers located in City Hall at 1300 White Street, Key West.

2. I am not able to attend my scheduled Code hearing. What is my next course of action?

Your next course of action would be to request for a continuance. The request must be in writing and submitted within five (5) business days of the scheduled hearing date. Requests for continuance may be sent to Code Compliance Legal Analyst.  The request shall be granted or denied by the Special Magistrate. If your request is granted, your case will be continued to another date. If your request is denied, your case will be heard on the original hearing date that is scheduled.

Mailing Address:

Code Compliance Department
Attn:  Legal Analyst
1300 White Street
Key West, FL 33040

3. How do I request a meeting copy of the Code Compliance hearing?

You can contact the Office of the City Clerk at (305) 809-3834, and request a DVD of the Code Compliance hearing. 

4. How do I get a copy of the case file?

Email Code Compliance, or call at (305)-809-3740 and request the case file. There is a charge of $0.15 for a single page and $0.20 for a double sided page.

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Stormwater

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1. How do I join a Plogging the Keys Volunteer group?

Please call the city's Special Projects Coordinator and Chairman of Keep Key West Beautiful at 305-809-3782 for information on when and where the plogging group will meet.  

The city will provide gloves, pickers, buckets, and visibility safety equipment.  Participants are suggested to bring water and wear comfortable shoes, sunscreen, and hats.

We thank you very much for joining and supporting cleanup events and greatly appreciate your time and efforts to Keep Key West Beautiful.

2. Who do I call for storm drain questions?

Contact the City's Utilities Department at 305-809-3966. 

If this is a Sanitary sewer concern (the sewer servicing your house), contact Jacobs at 305-292-5100.

3. Who cleans out storm drains in Key West?

The City of Key West is responsible for drainage from public streets.  There are two ways to report a drainage problem to the Utilities Department; click here to access the City's reporting program SeeClickFix and select "Utility Issues." Another way is to call 305-809-3966. 

Local streets are designed to be temporarily covered by water during rainstorms.

4. What is the storm drainage assessment fee?

The assessment fee goes to the maintenance and operation of the City's storm drainage system to prevent storm sewer overflow into Florida waters.

5. What are the problems with Stormwater?

Pollution is carried in rainwater.  When it rains, all the rainwater that is not absorbed into the ground (or evaporated) carries any contaminants that may be distributed on lawns, streets, roofs, and parking lots and straight to the waters surrounding the island either directly over the beaches or street ends or through pipes or wells.  Pollution reduction and treatment are needed to reduce the amount of contamination flowing into the nearshore waters in which we swim and fish.

The goal of Stormwater Piping

Reducing the amount of water in the streets was the original use of stormwater piping.  Because of rigorous design standards, the Clean Water Act, and state and local codes, we are required to reduce the pollutant load to our waters, which are the best in the state and categorized as "Outstanding Florida Waters."  Therefore our stormwater program is two-fold, to reduce flooding and standing water and reduce the number of pollutants getting to the system and then treat the contaminates that enter the system.  The City's Generic Permit for the Discharge of Stormwater from Phase II Municipal Separate Storm Sewer Systems (MS4 GP) contains a five-year plan indicating how the city will comply with the National Pollutant Discharge Elimination System (NPDES).  As of January 15, 2005, the City was required to operate under this permit.

Requirements

The requirements for NPDES are stringent; therefore, there is a strong emphasis on education and public participation throughout the initial five years.  The program's goal, which stems from the Clean Water Act of 1972, is to eliminate pollutant discharges into American waters.

The City immediately took action to implement the elements outlined in the plan.  Although the city has taken great strides in recent years to reduce illicit discharges, we welcome this opportunity to develop further systems and educational elements that will improve our Outstanding Florida Waters.  Highlights of the program are:

• Construction site best management practice ordinance and inspection
• Detection and elimination of illicit discharges through inspection and codes
• Each element of the permit has measurable goals and schedules for implementation
• Municipal operation pollution prevention and good housekeeping
• Private property infrastructure inspection and maintenance requirements
• Public education and outreach
• Public participation in ordinance revisions and clean-ups

6. What is a Stormwater Utility?

A Stormwater Utility is a service unit within the City government which generates revenues through fees.  The stormwater utility is responsible for funding the planning, operation, construction, and maintenance of stormwater systems.  The utility generates its revenue through user fees.  The fee is based on the amount of stormwater a particular parcel passes to the stormwater system (which starts at the sidewalk or property line.) The more runoff a parcel contributes (for non-residential units), the greater the fee.

7. How much is the service fee?

Equivalent Stormwater Unit (ESU)

Equivalent stormwater unit (ESU) means the average impervious area of residentially developed property per dwelling unit located within the city and established by city commission resolution.  An impervious surface is a surface that will not allow water to pass through to the soil.  Rooftops, driveways, parking lots, and pools are typical impervious surfaces.  ESUs were developed by field verification of open space and impervious surfaces on an average home lot.  The service fee, which is not a tax, is billed monthly with the other city utilities. 

A single-family parcel fee is based on the number of ESUs that exist.  The utility costs were distributed equally to the parcels.  Commercial units are based on how many ESUs are on the property.

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Substantial Improvement

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1. What is the 50% rule?

The flood maps for Key West first became effective December 31, 1974. Buildings constructed after that date were required to be at certain minimal elevations above sea level. Existing buildings within regulated flood zones were grandfathered into the National Flood Insurance Program (NFIP) at their current elevations. However, that grandfathered status ceases once the building has been renovated by half it’s market value. Once that threshold is reached, renovation plans must include elevating the home to current flood levels.

Trivia

Actually, the first flood maps were effective circa 1970/71, back when the NFIP was administered by the U.S. Department of Housing and Urban Development (HUD) . When Federal Emergency Management Agency (FEMA) took over, it had great difficulty discerning records for the early years of the program. As a result, FEMA stipulated, that any community with flood maps having an effective date prior to December 21, 1974 - such as Key West - would now be governed by this 1974 date rather than the earlier map dates.

2. What's a "regulated flood zone?"

Federal Emergency Management Agency (FEMA) has mapped flood zones across the city based upon the ground elevation of those areas. Zones identifiers such as "AE", "AO", "VE" and "Coastal A" require that buildings within these flood zones are subject to special flood hazard building requirements. Zones identified as "X" or "Shaded-X" are mapped as being above expected flood levels, so those special building requirements don’t apply to buildings fully inside these type of flood zones. View Online Flood Maps.

3. How is the market value of my building determined in connection with the 50% rule?

It starts with the County Property Appraiser’s value for the building (just the building’s value "Market Improvement Value" not including the land value) before any work has been performed. Then 15% is added to that building value. So a building on the Property Appraiser that has a value at $100,000, would have a market value of $115,000. This is called the Adjusted Property Appraiser’s value.

4. I believe my house is worth more than the Adjusted Property Appraiser's value, so my 50% threshold should be higher. How do I validate this?

Obtain a private Market Value property appraisal from a local property appraisal company, also known as an Actual Cash Value (ACV). Note: appraisals based upon Replacement Cost Values may not be used for this purpose, unless they properly account for depreciation; which most don’t.

Private Appraisal

Typically, in this locality, a private appraisal usually shows buildings at significantly higher values. With a private appraisal, the 50% threshold will be based upon the value of this building shown on the private appraisal; not the overall value of the property, just the building’s value. This is the property value minus land, site improvements and values for other buildings on the lot. On a private appraisal, the value of the building utilized is the labeled "Depreciated Cost of Improvements," which is often found on page 3 of a six-page Uniform Residential Appraisal Report. Submitting a private appraisal to the City doesn’t affect your property tax rate.

Appraisal Value Recorded

Whatever appraisal value you end up using, you’ll have to keep using that value for the next five years. Because the percent of improvement is determined by the value of the building prior to improvements, you can’t keep obtaining appraisals to include the new work you’ve done to increase the 50% threshold. Nor can you use one appraisal method at the beginning, and another later during this five-year window.

5. How is the value of improvements determined?

The value of improvements is based upon a total of costs of improvements made to a building within the past five years. Non-building related work for site improvements such a patios, driveways/pavers, pools/spas, irrigation, fences etc. aren’t included. For a list of costs that are included or exempt from Substantial Improvement calculations, please review the Substantial Improvement Brochure (PDF).

Cost of Renovation / New Construction

The cost of renovations or new construction is estimated as follows:

• Residential:
  • $185 square feet without foundation modifications
  • $200 square feet with foundation modifications (includes second-story vertical additions).

Rate Is the Same for All

This rate is the same for owner-builders, volunteer labor or discounted materials, because the Federal Emergency Management Agency (FEMA) requires the City apply the value of the work, rather than any discounted actual costs. For example, if a volunteer organization offered to construct a home at no cost it would still have the same value as new construction. 

Final Inspection Period

In some instances, permitted work that never received final inspections may be considered within the current five-year period; unless it can be determined - to the Inspector’s satisfaction - that the work had been completed more than five years ago. If work to a building wasn’t finished during any five-year period, this five-year window is extended until final inspections have been approved. In other words, this five-year clock doesn’t reset upon uncompleted projects, simply because it took longer than five years to finish the work.

Outdoor Buildings

If decks are attached to a building then these costs are included. If the deck is separated from the building - by a little as a fraction of an inch - then these costs are excluded from these calculations. During flood conditions, attached decks may toque loads upon a building; yet decks that will break-away on their own when not so attached don’t stress the building. 

The City will still seek to determine reasonable cost estimates for these type improvements, as opposed to applying the square-foot costs:

• Carports
• Commercial
• Detached decks
• Roofs
• Sheds

6. Instead of elevating my home, can I dry floodproof it?

No. FEMA prohibits the use of floodproofing in lieu of elevation. Homeowners are free to employ floodproofing measures, but if elevation is required, floodproofing isn’t an alternative. There’s no flood insurance discount for floodproofing a home, but there’s major discounts for elevating one.

7. Does the 5-year rule reset with a change of ownership?

No. The 50%-Rule applies to buildings, irrespective of ownership.

8. Instead of elevating my commercial building, may I dry floodproof it?

Probably. Commercial buildings may employ floodproofing in lieu of elevation as long as it’s where people work and not where they sleep. Unless the building has residential usage, such as:

• Apartments
• Child or elder day care
• Hospitals
• Hotels
• Medical facilities where patients are housed
• Motels
• Sleeping rooms for rent or lease

Zones

Floodproofing is prohibited in VE-type flood zones and "Coastal A" Zones.

9. How high does my building need to be elevated?

Every location within a regulated flood zone has a pre-determined flood level, known as the Base Flood Elevation (BFE). In type "A" flood zones, the height of a building is measured to Finished First Floor, usually referred to as the first habitable floor.

AE Flood Zones

For example, an "AE-6" flood zone indicates when a substantial flood event occurs, minimum flood levels at this location are expected to be six feet above sea level. Current building codes require Substantially Improved buildings be elevated one-foot higher than the BFE (known as the Design Flood Elevation or DFE). Therefore, a home within an "AE-6" flood zone would need to be elevated to at least seven-feet above sea level. View Online Flood Maps for more information.

VE Flood Zones

Type "VE" flood zones are located along shorelines and have more stringent construction standards. The appropriate flood level for these buildings is measured at the lowest horizontal cross-member. The underside of that cross-member must be one foot higher than the Base Flood Elevation for the specific site. Within "Coastal A" Zones, this higher standard is also required.

Building Permit

If you’re seeking a building permit under the Building Permit Allocation System (B-PAS), the minimum height requirement is 1.5-feet above BFE.

10. My lot is above sea level, so how high on the lot must I raise my house?

To know this, you’ll need an Elevation Certificate, provided by a land surveyor. That certificate will record the height of the land above sea level, and the height of a building’s first finished floor above sea level. Subtract the height of the land from required elevation of the home, and the result is how high the building must be elevated. For example, a home in an AE-6 flood zone has an Elevation Certificate showing the grade is four feet above sea level. The building must be elevated three feet (BFE plus 1 foot).

Equation

The following equation includes mathematical symbols. In the equation the subtraction symbol (-) and the equals symbol (=) will be used:

Required height (7 feet) - Grade height (4 feet) = Height of elevated first floor above grade (3 feet). Watch the video explanation of Elevation and Freeboard for help.

Standards

The standards are higher in VE and "Coastal A" flood zones, and buildings permitted under the Building Permit Allocation System (BPAS).

11. An Elevation Certificate shows my first floor is only 1/4 inches below the required elevation. Isn't that close enough?

Unfortunately, no. The Federal Emergency Management Agency (FEMA) doesn’t allow any margin of error when it comes to building elevation requirements. However, since in "A" type flood zones, a building’s height is measured at the Finished First Floor, you could build-up the floor with another layer of 1/2 inch plywood or install floor tile and the building would then measure to the required height (carpeting and rugs don’t count).

12. Do I need to elevate my building if I plan to substantially renovate it, but the elevation certificate shows that it's higher than the flood level, but lower than the building code requirement?

Yes.

13. My building has been officially designated a Historically Contributing Structure. Am I still required to elevate it?

The Federal Emergency Management Agency (FEMA) has exempted such structures from the elevation requirements related to Substantial Improvement unless anything is done to the structure that would affect its status as a contributing historic structure. Utilities and machinery are still required to be elevated to proper flood levels. However, your building won’t be exempt from very high flood insurance costs, depending upon the depth of the building below the flood level.

Historic Structures

There’s a major difference between "Historic Structures" and "Contributing Historic Structures." Only the latter are exempt from elevation/floodproofing requirements. A "Historic Structure" may be any building older than 50 years. Whereas a "Contributing Historic Structure" is a documented building on the state list of historic structures; this list is maintained by the local Historic Architectural Review Commission (HARC) board.

14. What are some examples of the ways in which structures can be substantially improved?

Generally, structures are substantially improved in one of five ways:

1. Adding another inhabitable building on the same lot, can trigger requirements that the existing building be elevated as well. Unless, the new building is a legal Independent Living Unit
2. Additions: improvements that increase the square footage of a structure. Commonly this includes the structural attachment of a bedroom, kitchen, den, recreational room, or other type of addition to an existing structure
3. Reconstructions: cases where an entire structure is destroyed by damage or is purposefully demolished or razed and a new structure is built on the old foundation or slab
4. Rehabilitations: improvements made to an existing structure which do not affect the external dimensions of the structure
5. Substantial Damage: structures are considered substantial improvements when they incur substantial damage, meaning repairs will cost 50% or more of the building’s value. Substantial improvement more commonly occurs in non-disaster everyday situations through the rehabilitation of, or addition to structures. Substantial damage usually occurs during storm events, a fire or severe neglect/deterioration.

15. What is a Substantially Damaged Structure?

As defined in Code of Federal Regulations Chapter 44 Section 59.1 of the NFIP regulations, a building is considered to be substantially damaged when: damage of any origin is sustained by a structure whereby the cost of restoring the structure to its before damaged condition would equal or exceed 50% of the market value of the structure before the damage occurred. Buildings can also be declared Substantially Damaged due to neglect or excessive deterioration. Such buildings can’t be renovated nor repaired without elevation.

16. What the difference between Substantial Improvement and Substantial Damage?

Substantial Improvement can occur gradually during five years or less, when repairs/renovations/additions total 50% of the building’s value. Substantial Damage usually occurs during severe storm events, a fire or severe neglect/deterioration. Once so declared, a Substantially Damaged building can’t be repaired without meeting current flood damage prevention requirements (usually elevation).

17. In terms of the National Flood Insurance Program regulations, if a structure is determined to be substantially damaged, what must happen to that structure?

All structures that are determined to be substantially damaged are automatically considered to be substantial improvements, regardless of the actual repair work performed. In other words, if the cost necessary to fully repair the structure to its before damaged condition is equal to or greater than 50% of that structure’s market value before damages, then the structure must be elevated (or floodproofed if it’s non-residential) to or above the level of the design flood elevation, and meet other applicable program requirements.

18. There are multiple buildings on one lot, that I want to build/renovate. Why am I being asked to file a building permit application for each one separately?

Different buildings often have different building standards that require different inspections types. Additionally, the value of improvements needs to be tracked individually by building. This better assists the Applicant as well, in that buildings can be brought online as inspected and approved, whereas lumping all buildings into a single application would tie the status of all to the final inspection of the very last piece of the overall project. If the design plans encompass multiple buildings, then only one set needs to be submitted (not duplicate sets for each application.)

19. Do I need to elevate my building if I recently renovated my building to 49% of its market value, then a fire damaged a room and it's going to cost 1% of the value for repairs?

Once the 50% threshold is reached - for any reason - elevation is required.

20. Does the building need to be elevated because a hurricane damaged the roof costing 10% value to repair after I renovated my home to 42%?

Once the 50% threshold is reached - for any reason - elevation is required.

21. I have a shed (or garage) in the back yard, that I want to convert to a bedroom (or other living space). Does it have to be elevated?

Yes, for a couple of reasons:

1. As a shed or garage, it was permitted to be below flood levels so long as it had flood vents in the bottom. As such, it could only be used for storage and parking. Converting this storage space to habitable space (occupied room, office, workshop etc) is a change of use, which requires elevation.
2. This conversion will most likely exceed 50% of the building’s value, resulting in a Substantial Improvement, which requires elevation.

22. The second floor of my building is well above the flood level. Are repairs to this portion of the building included in the Substantial Improvement calculations?

Yes. If the base of the building is below the flood level, all improvements to the building are included, no matter where on the building they occur.

23. How high does a mobile home need to be elevated?

New and Substantially Improved Mobile homes within a mobile home park need to be elevated so that the bottom of the frame reaches or exceeds the Base Flood Elevation for that site. Mobile homes placed or moved anywhere within the city must be elevated to Base Flood Elevation to the bottom of its frame. Mobile homes aren’t permitted in type "V" or "Coastal A" flood zones.

24. If a building's construction was permitted before the flood map date, but finished after that date, what rules apply?

The date the project was permitted is the controlling date. When trying to determine which flood map standards would have applied when a building was constructed, look for the date the construction was approved and permitted. Compare that date against the effective dates of the flood maps in effect at that time. The most recent flood maps prior to the date of permitting apply.

25. Does solar equipment count toward the 50%?

Yes. While in Florida solar equipment may be exempt from increasing property taxes, Federal Emergency Management Agency (FEMA) still considers such a building improvement.

26. Does only an addition need to be elevated, or the entire building?

If the cost of constructing an addition is less than 50% of the main structure’s value, then only the addition needs to be elevated, (Florida Building Code (FBC) 1101.1). If the cost of the addition - along with any renovations to the main building - is more than 50%, then both the addition and the existing building require elevation. An exception is buildings that have legal additional living units, stand on their own merits. Buildings with non-residential uses have an option to floodproof, and the same scenarios apply. View more information to an exert of Florida Building Code concerning such additions (PDF).

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Yard Waste

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1. What is yard waste?

Yard waste is organic or material from gardens such as leaves, grass, plants, palm fronds, branches, and hedge trimmings.

2. How do I get a yard waste bin?

You can use any personal trash cans designated for only yard waste.  There are "Yard Waste Only" labels available at City Hall. 

3. Should I put yard waste in plastic bags?

No.  Yard Waste must be in a can, paper bag, or tied in small bundles with twine less than 40 lbs.

4. How many yard waste cans are allowed before a fee is imposed?

Ten (10) cans of yard waste.